ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

198,111 reviews
4.53 / 5
Shopping  •  Apparel  •  Eyewear



Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2024-05-11

Great

"It was easy and a whole lot cheaper. Go not order another pair soon."


Verified
3/5

2024-05-10

visibilité floue

"l'expérience, dans son ensemble est bien...mais même avec ma prescription, la visibilité n'est pas bonne... déçue "


Rep reply posted 2024-05-10
A rep from Zenni , ZenniNK, has responded:

“Merci pour votre avis. Nous sommes désolés d'apprendre que vous ne parvenez pas à voir avec les lunettes. Veuillez nous contacter par e-mail à service@zennioptical.com, par téléphone au 1-800-211-2105, par chat sur notre site Web ou sur les réseaux sociaux avec votre numéro de commande, ainsi qu'une copie de l'ordonnance écrite originale. , et nous serions heureux de vous aider.”


Verified
1/5

2024-05-10

cheap quality

"glasses feel very flimsy and won’t last. They are so cheap that repair stores won’t deal with any Zenni glasses"


Rep reply posted 2024-05-10
A rep from Zenni , ZenniNK, has responded:

“Thank you for your review. We are sorry to hear the glasses are not feeling secure. We do have an adjustment guide linked below, but if that doesn't help and you would like to look into your return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.

https://www.zennioptical.com/how-to-adjust-your-eyeglasses


Verified
5/5

2024-05-10

Satisfied customer

"Super supportive customer service! Have had a great experience with all orders."


Verified
5/5

2024-05-10

Trendy glasses

"I buy all my glasses from zenni. Never a bad experience. I never really truly know what I’m getting when I order which makes me kind of Leary but I have to admit I do like everything I get"


Verified
5/5

2024-05-09

Great Service and Affordable Merchandise l

"I’ll absolutely continue ordering from Zennie."


Verified
5/5

2024-05-09

Best glasses ever

"These are the best pair of glasses I've ever owned. And the most affordable. For the first time in my 50+ years, glasses fit perfectly and they are progressives and transitional lenses. I want to multiple pairs. I've been recommending them to everyone."


Verified
5/5

2024-05-09

Peefect match

"First time purchase i was a little worried but the time and web page give a good guide to do the configuration "


Verified
5/5

2024-05-09

Glasses

"
Process was easy, Glasses were received in good time, fit well and prescription was good.
"


Verified
1/5

2024-05-09

NOT TRANSITIONS LIKE I ORDERED

"I Just want the TRANSITION LENSES I ORDERED N PAID FOR !!! "


Rep reply posted 2024-05-10
A rep from Zenni , ZenniNK, has responded:

“Thank you for your review. We are sorry to hear you are experiencing issues with your lenses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.



Verified
5/5

2024-05-09

Affordable

"Great selection and affordable!"


Verified
5/5

2024-05-09

Fantastic Glasses with a Nice Surprise

"I was so excited to get a new pair of glasses after wearing the same ones for 6 years the coating was peeling and they were scratched something crazy. Getting this new pair was like seeing for the first time. Not to mention I had a lovely surprise! Wasn’t expecting the Year of the Dragon themed glass case and cloth! I love dragons so I was over the moon when I saw the case and cloth! Going to be ordering another pair just so I can get another awesome pair of glasses and a magnificent case to boot!"


Verified
5/5

2024-05-09

Extremely satisfied

"Picked out frames, a little confused with changes on photochromic lenses as I’ve ordered before and checked off Blokz plus standard tint and ended up with EyeQLens.
Only negative in order.
"


Verified
5/5

2024-05-09

I love Zenni

"I will definitely order again"


Verified
5/5

2024-05-08

amazing

"very quick receiving my glasses and always correct on prescription I will continue to order my glasses from here Thank you "