"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Love Zenni Eyewear. I received glasses in timely manner. "
"I was introduced to Zenni by boss. He explained that they had migraine relief glasses. I didn't know a thing like that existed. Not only could I choose my frames but also my color of lenses that help block out blue light which is a big trigger for migraine suffers like myself. I will be ordering more as they had so many to choose from. I only went with two pair to begin with because I wanted to see if they worked and they do. With a budget like mine every penny counts, so not only do they work but they are a great price! "
"Inexpensive and easy to order"
"Got glasses quickly. Both pairs correct Rx and inexpensive price.
"
"First time using the page. I found it super easy to order (hardest part was choosing from the large selection). FAST shipping as well. THANK YOU"
"I love the options available at Zenni and the pricing! I placed two orders that were very easy to make; the first I returned and the second I bought a different replacement. I had to return the first order because I was expecting their yellow Blocks lenses to be tinted more, as shown on screen, but they were a faint yellow and didn't work for my needs. Thankfully, setting up a return and placing a second order to get a completely different pair was easy. The glasses come in a plastic case with a cleaning cloth. They also look and feel really nice. I'm incredibly thankful for this affordable, quality option. "
"Ordered on 23rd received on 7th 10 working days in total. Glasses are perfect"
"I have ordered multiple pairs of glasses from Zenni. I have had to return 2 of the last 3 for an incorrect prescription in one eye. Instead of being able to get an exchange, I have to send back and reorder within 14 days of receipt. 1) It would be great to get a correct pair the first time, 2) It would be so much easier to be able to do an exchange instead of return, store credit, or reorder. Life is busy, time is of the essence, and redoing on my end because of a mistake they made doesn't make sense. I like their options, glasses, and prices but a little more convenience would go a long way."
"I've been a Zenni customer for over a dozen years. The updates to their system makes the process delightful. Never disappointed."
"I love all different styles fast service and price!!! "
"Ordering is easy. Fast arrival."
"I was so happy with the first pair of glasses I ordered, I ordered a pair of prescription sunglasses."
"It's very simple to order and purchase! Quality is great!"
"It was the easiest thing I have ever done and I got 2 pairs for less than 1 would have cost me at my doctor's office."
"The process is easy and was very surprise with it, but the product a received (frame) was very flimsy."
A rep from Zenni , ZenniNK, has responded:
“Thank you for your review. At Zenni we strive to provide you an experience that is second to none, and we are sorry to hear that was not the case this time. We are always looking to improve and will pass your feedback onto our team for review. If you need further assistance, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website or on social media with any questions so we can better help you.”