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198,111 reviews
4.53 / 5
Shopping  •  Apparel  •  Eyewear



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Product & services pricing
0.00/5
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0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2024-04-26

Love Zenni

"We needed glasses fast and it was easy to navigate and the glasses fit and were great! "


Verified
5/5

2024-04-26

Returning Customer

"Seems to be somewhat overall better than the other online options. The downside is the shipping takes forever to be delivered--but they're all the same on that score."


Verified
5/5

2024-04-26

Bright Eyes

"The frame is wonderful. Fits perfectly. The prescription lens are perfect. I’m an inpatient person, but shipping was faster than I thought. I will definitely make another purchase."


Verified
5/5

2024-04-26

Great experience

"Great choices and prices. Items arrived quickly. "


Verified
5/5

2024-04-26

Excelente

"Quede fascinada y ya estoy buscando nuevos modelos para comprar, se me ha desbloqueado una nueva necesitas que no sabia q tenia "


Verified
5/5

2024-04-26

Easy & quick

"Once I figured out how to read the prescription for reading / computer, I was able to complete the order quickly."


Verified
4/5

2024-04-26

Great price

"I couldn't believe the prices compared to any other site. Less than half and great service and quality. I found a few frames I liked but due to my strong prescription I could not get them with my PD. I eventually found a frame and placed the order. They arrived very quickly and look and feel great. My only problem is getting used to the premium progressive lenses. They seem different than other progressive lenses I have had. I have to look at certain angles for things to be perfectly clear and in focus. Hopefully I will be able to get used to that."


Verified
5/5

2024-04-26

ZENNI IS THE BEST ..

"Love Zenni … Will never order from anywhere else .. There price , quality, quickness and amazing customer service .. Just order from Zenni all ready I promise you won’t regret it .."


Verified
2/5

2024-04-25

Charging sales tax when they shouldn't.

"Zenni Customer service is like talking to a computer with canned answers. Not at all helpful.
"


Rep reply posted 2024-04-25
A rep from Zenni , ZenniJeA, has responded:

“Thank you for your review. Zenni is required to collect and remit sales tax even though it is an online store. In years past, Zenni collected sales tax in states that required us to do so. However, the law has been expanded to require us to collect sales tax for most states. We are sorry for any confusion or inconvenience this has caused. If you have any further questions, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”


Verified
5/5

2024-04-25

Look at the rest...choose the best...Zenni.

"Excellent lens and frame choices and meticulous preparation of the lenses. Outstanding."


Verified
5/5

2024-04-24

Great prices and beautiful frames

"Love the glasses that I have brought at this site
Will definitely be buying more in the future
"


Verified
5/5

2024-04-24

The best ever.

"Easy to order; great product"


Verified
5/5

2024-04-23

Excellent, Cheap-Costing, Beautiful Quality.

"Every time I need a new pair of glasses I order them here with my prescription. Any type of glasses I need, or want available here."


Verified
1/5

2024-04-23

glorified beer goggles

"nothing is in focus took over thirty minutes to even come close to seeing anything after only three minutes of use. my eyes still hurt a day later"


Rep reply posted 2024-04-23
A rep from Zenni , ZenniJeA, has responded:

“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”


Verified
3/5

2024-04-23

Great Frame but no prescription lenses

"Please call me to return the frame so that you can put my prescription lenses back.
Mukib rahman
***-***-****
****@****
Thanks
"


Rep reply posted 2024-04-23
A rep from Zenni , ZenniJeA, has responded:

“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”