"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"The experience was simple. My only disappointment was that I broke a pair I really loved and they are no longer available "
"Had a little bit of trouble at first but with the help of your assistant I was able to get the perfect glasses. Excellent customer service! "
"I have ordered prescription sunglasses and progressive clear glasses several times. Selection and ordering was easy. They are delivered in about 2 weeks. No problems. Quality is high. I've had no problems with the glasses but I have lost several pair. The price from Zenni makes that not too painful.
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"It wasn't easy to select very large frame you should add more selection. Selecting addons isn't clear enough showing in color will be helpful (tinted, reflective /A/R coating, Blokz etc)"
"I got glasses frome the I doctor, but couldn't get safety glasses because of the price and had no guarantee either."
"See description above in the first text window. I am an artist that does detail work, and I do wish Zenni offered larger range magnification readers for fine detail work."
"See above for my experience "
"I have bought three eye glass cases. from Zenni"
"Easy process , variety selections to choose from and affordable to all of us hard working folks.The glasses are well made too."
"Very happy with my experience. Super fast shipping "
"Have ordered many times from Zenni. But this last time my lens were extremely blurry. So I am sending them back for a refund. When I contacted Zenni, their response was pretty quick. I am just waiting on my shipping label!"
“Thank you for your review. At Zenni we strive to provide you an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We are glad you were able to set up a return, but if there is anything else we can assist you with feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website or on social media so we can help! ”
"I just see above. When you can better without the glasses it’s not good. "
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"I am a repeat customer and appreciate the selection and process. Delivery times have slowed but still ok having come from overseas.
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"The glasses arrived quickly and I like them. They badly needed adjustment. I think it should have been obvious that they were bent before they were put in the shipping envelop. "
"I like my red readers which I got after my others. I got red so they would stand out. They came quickly! "
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are sorry to hear if there was any trouble with an order. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”