ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

198,111 reviews
4.53 / 5
Shopping  •  Apparel  •  Eyewear



Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2024-04-19

Beautiful fit

"I love the look and how they fit. I see very well out of the glasses. They are way better than what I expected. "


Verified
5/5

2024-04-19

Excellent product at sensible prices

"Good product at sensible prices"


Verified
5/5

2024-04-19

Great glasses every time

"Amazing eyewear and prices."


Verified
5/5

2024-04-19

A bargain that delivers

"Everything I needed was on my prescription so I’m sure that made it easier for me. The only thing I needed was to order the size of the frames which I just measured from the old glasses"


Verified
5/5

2024-04-19

Worth your loyalty!

"You won't be sorry. Don't waste your time looking at other sites. "


Verified
2/5

2024-04-18

Instructional Aide

"Not good still have not received our order "


Rep reply posted 2024-04-19
A rep from Zenni , ZenniJeA, has responded:

“Thank you for your review. All orders do have a standard time frame of 7-14 business days. We would be happy to check the status for you, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”


Verified
5/5

2024-04-18

Happy customer

"Ordering was intuitive and easy. Product was received quickly and quality was excellent. "


Verified
1/5

2024-04-18

THEY MADE THE PRESCRIPTION WRONG

"THERE WAS A PROBLEM WITH MY PRESCRIPTION vs WHAT I'D ORDERED. I ORDERED SINGLE WHERE I SHOULD HAVE ORDERED PROGRESSIVE. YOU CAN TELL FROM MY PRESCRIPTION THAT THEY SHOULD HAVE BEEN PROGRESSIVE. SOMEONE SHOULD HAVE CONTACTED ME TO SAY THERE WAS A DISCREPANCY.TO SAY I AM BITTERLY DISAPPOINTED IS AN UNDERSTATEMENT. IF YOU CAN'T GET ME THE RIGHT GLASSES BY FRIDAY APRIL 26, 2024, I WILL DO EVERYTHING I CAN TO MAKE SURE MY 4,000 FACEBOOK FOLLOWERS NEVER EVER USE YOU."


Rep reply posted 2024-04-19
A rep from Zenni , ZenniJeA, has responded:

“Thank you for your review. We are sorry to hear this happened. If you would like to check your return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”


Verified
5/5

2024-04-18

Zenni glasses are both quality and affordable.

"My experience was great! Your ordering process is user friendly! I am extremely satisfied with my purchase!"


Verified
5/5

2024-04-18

The best glasses store on planet

"I ordered many times already "


Verified
5/5

2024-04-18

Fabulous

"Easy, convenient, and great product. "


Verified
5/5

2024-04-18

My Zenni Experience

"Easy to order and good price"


Verified
5/5

2024-04-17

Great place to purchase glasses

"I've been getting my glasses from Zenni for years. Never have had a complaint on fit or style. I like the virtual try on feature"


Verified
5/5

2024-04-17

Great value

"The boys glasses came quickly and they are very happy with them. We ordered again! I recommend this company. "


Verified
5/5

2024-04-17

Perfect fit

"No problem - quick and arrived perfect."