ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

198,111 reviews
4.53 / 5
Shopping  •  Apparel  •  Eyewear



Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2024-03-16

Perfect

"Tout est parfait, j'aime mes lunettes"


Verified
5/5

2024-03-16

Pea Ridge

"Ordering my glasses was easy!"


Verified
3/5

2024-03-16

Wrong

"Wrong prescription can’t see close "


Rep reply posted 2024-03-16
A rep from Zenni , ZenniNK, has responded:

“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”


Verified
5/5

2024-03-15

Happy customer

"Great experience. I would highly recommend Zenni."


Verified
5/5

2024-03-15

Love how light and comfort of these glasses!

"Excellent glasses thanks so much ZENNI!"


Verified
4/5

2024-03-15

Nice result, some website/checkout irritations

"Excellent overall price, reasonable delivery time (not fast, but I wasn't in a hurry). I take off a star because the checkout "wizard" process of a series of add-on options is too slow, left me unsure what I had already selected, and it even lost my details a couple times when I clicked in from the Zenni advertising email - this is both confusing/irksome, and it ends up trying to get me to spend more than I expected."


Verified
5/5

2024-03-15

Excellent quality

"I love dealing with Zenni! I couldn't ask for anything better "


Verified
5/5

2024-03-14

Quality Experts

"Fast shipping, great quality, smooth interaction"


Verified
5/5

2024-03-14

Great glasses

"If you have a problem Zenni is cooperative "


Verified
5/5

2024-03-14

Zenni 5 stars!

"I was hesitant about buying my bifocal glasses online but Zenni made it so easy and affordable. Very satisfied customer."


Verified
5/5

2024-03-14

Hassle Free and Great price

"It was a great experience "


Verified
3/5

2024-03-14

Just okay

"Frames are way smaller than shown for adults."


Rep reply posted 2024-03-14
A rep from Zenni , ZenniNK, has responded:

“Thank you for your review. We are sorry to hear the glasses are too small. We recommend to measure a frame you have at home that fits well, and order one with similar measurements. The guide linked below will show you how to measure the frames! In the meantime, if you would like to check the return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.

https://www.zennioptical.com/measure-eyeglass-frame-size-how-to


Verified
5/5

2024-03-14

Great Experience

"I’m happy with the value and quality of my glasses. "


Verified
5/5

2024-03-13

Happy girl

"I like the style and fit and fit "


Verified
5/5

2024-03-13

Rainbow Glasses- 10/10

"Easy to order and so cute!"