"7 months and no rebate. There are hundred, if not 100's who have not received their rebates. Stay away from this company. There is no one there to answer the phone and no one replies to dozens of emails or dozens of left messages.
Your hard earned money in this economy is better spent with a more reputable company and not with ZipZoomSCAM!"
"STAY AWAY!
They are scamming people with rebates. As with everyone else, i submitted my rebate in April, the confirmation page shows its processing but ZZF isn't paying the rebate company. Calls to ZZF go unanswered, probably going bankrupt soon. "
"Still awaiting rebate 7 months later. Rebate center has cleared but ZipZoomFly won't pay. ZipZoomFly never responded to emails regarding rebate status. Beware, avoid this outfit."
"Bought 64 bit windows 7 home premium oem software. Submitted required materials for $10 rebate. Was sent confirmation and tracking #. Six months later I have not received rebate. 3rd party rebate handler says that submission was approved by them and sent to zipzoomfly to be finalized. I was told to contact zipzoomfly directly but not to expect much because not much is happening with their rebates. $10 is not much, but on principle I will steer clear of zipzoomfly in the future."
"PLEASE, PLEASE, PLEASE do not buy ANYTHING from this company. They are advertising very good prices which they arrive at by offering rebates. After 6 months I called the 800# to check on my rebate. Told Zipzoomfly is not FUNDING any rebates and there is no money to pay the rebates.
Calls and emails to zipzoomfly go unanswered. They must be close to bankruptcy. I plan on filing a mail fraud complaint with the post office because it was a mail in offer.
This company is slimy. Save your money and buy somewhere else. If you see a good rating here re: zipzoomfly, it's probably one of the managers writing. It sure as h--l is not a customer!"
"This outfit refuses to pay their rebates. Avoid them. They ripped me off for three rebates before I realized how bad they are. If you try to follow up with them, they will ignore you."
"The worst company ever -- stay away from this company! I submitted my rebate more than 6 months ago and I got nothing at all. So I ended up calling the rebate center and the rebate center said sorry to me but they didn't have authorization to process this rebate and I have to call Zipzoomfly directly to get the rebate. I called the number but only got message -- no live person even for customer service. Dishonest company!"
"I have been waiting 9 months for rebates from this seller. After contacting the rebate warehouse, I have found that zipzoomfly is holding the process up. They are not only ignoring my emails, but their automated system that thrusts you into a particular rebate form printed me the wrong form. So 1/3 of my rebates is not even eligible anymore. I will never buy from these jokers again. I hope I can save others the hassle by mentioning their crappy service here."
"Like all others, after checking with the rebate house, I have not received my rebate because it was not authorized by Zip Zoom Fly. The company won't return emails or phone calls regarding the rebates. What they are doing feels illegal. Stay far away from this retailer."
"Don't order from this retailer, especially if you plan to participate in their rebates. Because they won't pay them. I have 2 rebates coming from two different Genius brand headphones. The rebate clearinghouse approved my rebate applications and forwarded them to ZipZoomFly to pay me. That's where it ends. The company won't answer the phone, won't respond to emails and won't pay their rebates. Don't order from this company and expect a rebate. It won't happen."
"No $10 rebate for my Hitachi 1GB drive after 4 months. Emailed customer service. No reply. Called customer service and you are greeted by Answering machine. What a crap customer service. Swindling customers of the rebate. This would be my last purchase from them."
"Another customer that was ripped off by Zip Zoom Fly's rebate program. They have their customer service reps send you an email stating a credit card refund will be issued but it never happens. See their email below:
Dear Customer,
We are sorry to hear the rebate is taking so long to process. For customer satisfaction, we will refund you $15 (the amount of the rebate) back to your card so that you can receive the savings you were supposed to get from the rebate. We will be voiding out the rebate since we will be refunding you the amount instead. Please feel free to contact us if you need anything else.
A month later not refund is issued and email inquiries are ignored. This seems to be a pattern of abuse that needs to be investigated. I will be spreading the word about Zip Zoom Fly and their fraudulent rebate program.
The rebate was only $15 but it's important to make sure these crooks don't reap thousands of dollars from running this common scam."
"ZipZoomFly didn't send me rebate for 6 months. Their rebate representative replied that everything is correct with my rebate form but ZipZoomFly didn't approve my rebate and rebates from other customers. ZipZoomFly didn't respond to their phone. They should be criminally convicted for stealing."
"ZipZoomFly.com cheat the customer, never response, no reply. You have to really becareful to shop with ZipZoomFly.com, and I would NOT recommened this on reseller at all, go Amazon.com, Buy.com or NewEgg etc, they have a lot better customer service.
My order was 4/8/2010 and have $10 + $15 rebates for the items, however I have never recevied any rebate from rebate center at all, and rebate center keeps telling me that the rebate is valid and everything looks ok except rebate center still waits for ZipZoomFly to aurthorize the rebate (just like all other pepole complain about) before they will send out the rebate. After keeping calling and checking with rebate center about a month, rebate center recommended me to call ZipZoomFly directly to the issue. After I sent a request to ZipZoomFly several emails in different dates (because they don't reply for the first few email), so I kept sending and asking about. Luckily, I have 1 ZipZoomFly repliled and told me that ZipZoomFly will refund my the toal of $25 back to my credit card for the rebate issues, however I still haven't recevied any $25 credit after I waitied for 10 days, then I emailed and called for every couple days, but ZipZoomFly never repied at all. I am feeling ZipZoomFly is cheating the customer for rebate, so please DO NOT SHOP for this reseller anymore. Next I will try to talk with my some legal friends and try to process some legal action for this issues. This is something that we (as a customer) can not just let ZipZoomFly keep lieing and cheating their customer like this. VERY BAD EXPERIENCE..."
"I'm through with ZipZoomFly. They still owe me $15 for an outstanding rebate that I submitted in February (8 months ago!). The rebate house told me that ZipZoomFly has not validated rebates. I've read online that this is a widespread issue. ZZF responded to my first email inquiry but has not since gotten back to me about this, and I suspect that they won't. Even if I do get the $15 rebate, it still will not have been worth the hassle in dealing with ZZF. "