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Product & services pricing
4.36/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.61/5
Customer service:
4.44/5
Return/Replacement policy:
4.61/5

Verified
5/5

2024-01-05

Worth recommending to others

"Agent, Kenzie, is fantastic. Very helpful, very patient. "

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Rep reply posted 2024-01-05
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Your agent would be so pleased to hear your words of appreciation! Thank you very much!”


Verified
5/5

2024-01-04

Agent went above and beynf routine service

"Last minutes changes by airline. Agent CALLED me to determine if changes acceptable. Not just an email.
We were able to resolve all issues in 3 minutes. Great service that was much appreciated.
"

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Rep reply posted 2024-01-04
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so glad that everything has been solved!”


Verified
5/5

2024-01-04

Great

"Customer service was great."

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Rep reply posted 2024-01-04
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks so much for sharing your experience with us!”


Verified
5/5

2024-01-03

Excellent

"Night is very helpful and patience. I am so happy with her customer service "


Rep reply posted 2024-01-03
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy that Night has provided you with such a wonderful experience.


Verified
5/5

2024-01-02

Excellent service!

"Travolta worked hard to accommodate all of our needs, and stayed on the phone with me until all the details were confirmed. "

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Rep reply posted 2024-01-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Indeed, Travolta is one of our best agents and we are so grateful for his ability to make our customers happy and satisfied! Thank you very much for taking your time to review us in a great way!


Verified
5/5

2024-01-02

Very easy and quick

"Great friendly service! Only negative was the phone connection had some static, making few things hard to hear. "

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Rep reply posted 2024-01-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“ Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!”


Verified
5/5

2023-12-31

Great support by Roswell

"Great support by Roswell. I will come back for my next travel need."

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Rep reply posted 2024-01-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback !”


Verified
5/5

2023-12-31

Excellent

"Solomon was very professional and helpful."

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Rep reply posted 2024-01-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again!”


Verified
5/5

2023-12-31

Full Thorough Service

"Excellent service- rare these days. Very good step by step explanations on flight booking, travel insurance options, luggage insurance. Very accommodating to researching different travel dates "

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Rep reply posted 2023-12-31
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you very much for a 5 stars review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!


Verified
5/5

2023-12-30

Second time

"Second I have booked with ASAP Tickets and both times my experience has been great, easy paying, they get you the best prices they can and the customer service is second to none "

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Rep reply posted 2023-12-31
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for being a repeat customer! We're thrilled to hear that your experiences with ASAP Tickets have been great, from easy payments to getting the best prices. We appreciate your positive feedback and look forward to serving you again in the future. Safe travels! ”


Verified
5/5

2023-12-29

Superb

"The agent is very helpful, she is an asset to the company, and all my requests have been addressed and accommodated. "

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Rep reply posted 2023-12-29
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.”


Verified
5/5

2023-12-28

Jennifer, you're the bomb!

"Nice lady that Jennifer. Very patient and not pushy!"

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Rep reply posted 2023-12-28
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for your kind words! We're thrilled to hear that Jennifer's approach was appreciated—patient and not pushy. We strive to provide a positive experience for our customers. We look forward to serving you again!”


Verified
5/5

2023-12-28

Very knowledgeable!

"Aero is very knowledgeable, efficient and pleasant."


Rep reply posted 2023-12-28
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks a lot for taking the time to write such a wonderful review!”


Verified
5/5

2023-12-26

Very good to Glassman

"Glassman guided me all the way through "

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Rep reply posted 2023-12-26
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so glad to hear about your satisfaction with our agent's assistance! Thank you very much for booking with us!


Verified
5/5

2023-12-26

Amazing Customer satisfaction

"Fab experience with an extremely responsible agent"

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Rep reply posted 2023-12-26
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!