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Product & services pricing
4.38/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.57/5
Customer service:
4.44/5
Return/Replacement policy:
4.62/5

Verified
5/5

2023-12-31

Great support by Roswell

"Great support by Roswell. I will come back for my next travel need."

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Rep reply posted 2024-01-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback !”


Verified
5/5

2023-12-31

Excellent

"Solomon was very professional and helpful."

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Rep reply posted 2024-01-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again!”


Verified
5/5

2023-12-31

Full Thorough Service

"Excellent service- rare these days. Very good step by step explanations on flight booking, travel insurance options, luggage insurance. Very accommodating to researching different travel dates "

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Rep reply posted 2023-12-31
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you very much for a 5 stars review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!


Verified
5/5

2023-12-30

Second time

"Second I have booked with ASAP Tickets and both times my experience has been great, easy paying, they get you the best prices they can and the customer service is second to none "

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Rep reply posted 2023-12-31
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for being a repeat customer! We're thrilled to hear that your experiences with ASAP Tickets have been great, from easy payments to getting the best prices. We appreciate your positive feedback and look forward to serving you again in the future. Safe travels! ”


Verified
5/5

2023-12-29

Superb

"The agent is very helpful, she is an asset to the company, and all my requests have been addressed and accommodated. "

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Rep reply posted 2023-12-29
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.”


Verified
5/5

2023-12-28

Jennifer, you're the bomb!

"Nice lady that Jennifer. Very patient and not pushy!"

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Rep reply posted 2023-12-28
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for your kind words! We're thrilled to hear that Jennifer's approach was appreciated—patient and not pushy. We strive to provide a positive experience for our customers. We look forward to serving you again!”


Verified
5/5

2023-12-28

Very knowledgeable!

"Aero is very knowledgeable, efficient and pleasant."


Rep reply posted 2023-12-28
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks a lot for taking the time to write such a wonderful review!”


Verified
5/5

2023-12-26

Very good to Glassman

"Glassman guided me all the way through "

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Rep reply posted 2023-12-26
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so glad to hear about your satisfaction with our agent's assistance! Thank you very much for booking with us!


Verified
5/5

2023-12-26

Amazing Customer satisfaction

"Fab experience with an extremely responsible agent"

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Rep reply posted 2023-12-26
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!


Verified
5/5

2023-12-22

Very Satisfied

"Ernswell is a top-notch agent and made the process quick and easy She found the most appropriate flight for our needs and the customer service was terrific. Recommending Ernswell and ASAP Tickets to another frequent flyer friend of mine."

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Rep reply posted 2023-12-22
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!


Verified
5/5

2023-12-19

Perfection

" Excellent professional and friendly service. Highly recommend "

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Rep reply posted 2023-12-20
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.


Verified
5/5

2023-12-18

Warner was very knowledgeable and very helpful.

"I was given all available options on scheduled flights and Warner was very accomodating and helpful."

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Rep reply posted 2023-12-18
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for your positive feedback! We're pleased to hear that Warner took good care of you. We appreciate your feedback on the ticket pricing issue and will address it to ensure a smoother experience in the future. If you have any further concerns or need assistance, please feel free to reach out. Thank you for choosing us!


Verified
5/5

2023-12-18

New experience

"I was expecting one free cancelation like klm,anyways,I will think about it "

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Rep reply posted 2023-12-18
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks for the 5 stars rating!!! Please let us know if we can assist you in any way further.”


Verified
5/5

2023-12-16

Excellent service

"Excellent customer service, Nice People."

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Rep reply posted 2023-12-16
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service team. If you ever need assistance in the future, we're here for you. Appreciate your feedback!”


Verified
5/5

2023-12-15

9/10

"Very good, n Amarachi was very nice n took Good care of us, We appreciate so much for Her help

Apart from few other issues of Ticket Going up while speaking with her, When a Customer is talking about a ticket with the Agent, it’s shouldn’t be going up that’s my idea

Thank You Very Much
"

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Rep reply posted 2023-12-15
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, Thank you for your positive feedback! We're pleased to hear that Amarachi took good care of you. We appreciate your feedback on the ticket pricing issue and will address it to ensure a smoother experience in the future. If you have any further concerns or need assistance, please feel free to reach out. Thank you for choosing us!”