"Ernswell is a top-notch agent and made the process quick and easy She found the most appropriate flight for our needs and the customer service was terrific. Recommending Ernswell and ASAP Tickets to another frequent flyer friend of mine."
" Excellent professional and friendly service. Highly recommend "
“Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
”
"I was given all available options on scheduled flights and Warner was very accomodating and helpful."
“Dear Customer, Thank you for your positive feedback! We're pleased to hear that Warner took good care of you. We appreciate your feedback on the ticket pricing issue and will address it to ensure a smoother experience in the future. If you have any further concerns or need assistance, please feel free to reach out. Thank you for choosing us!
”
"I was expecting one free cancelation like klm,anyways,I will think about it "
“Thanks for the 5 stars rating!!! Please let us know if we can assist you in any way further.”
"Excellent customer service, Nice People."
“Dear Customer, Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service team. If you ever need assistance in the future, we're here for you. Appreciate your feedback!”
"Very good, n Amarachi was very nice n took Good care of us, We appreciate so much for Her help
Apart from few other issues of Ticket Going up while speaking with her, When a Customer is talking about a ticket with the Agent, it’s shouldn’t be going up that’s my idea
Thank You Very Much "
“Dear Customer, Thank you for your positive feedback! We're pleased to hear that Amarachi took good care of you. We appreciate your feedback on the ticket pricing issue and will address it to ensure a smoother experience in the future. If you have any further concerns or need assistance, please feel free to reach out. Thank you for choosing us!”
"1st time good experience. "
“We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
”
"The associate was very professional and did exactly what he said he'd do. He gave me peace of mind when he hooked me up with another flight for Sunday the 17th "
“Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again!”
"I am glad Elsinore tried to resolve the issue, she is a great asset of AZAP, I have been trying to seek help from Avria P who booked a ticket for my sister but she never return my call. Avria just want to sell but does not deal with the issue she herself created. When I tried to point a mistake in the booking schedule I can’t reach her if ever she would say she is in a meeting & will call me but she never call back. She’s a big disappointment. Thanks to Elsinore who willingly help me go through it. "
“We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.”
"Great customer service and great service!"
“Dear customer, Thank you for your positive feedback! We're delighted to hear that you experienced great customer service and overall great service. If you ever need assistance again, feel free to reach out. Safe travels!”
"Perfect service thank you "
“On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.”
"Excellent service for booking airline tickets with discount!! Thank you Garcia!!!"
“Dear Customer,
Thanks a bunch for the shout-out! We're delighted you had an excellent experience booking with us, and Garcia appreciates the recognition.
Should you have more travel plans or need assistance, we're here for you.
Safe travels!
”
"Wonderful service always there when you need them or to book a flight."
“Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!”
"Agents are very helpful and excellent in providing the information that I needed. "
“Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
”
"Very Efficient, Co-operative and respectful"
“We are so glad for your satisfaction with our services! Thank you so very much for dealing with us!
”
A rep from ASAP Tickets, Candice-Jansen, has responded:
“We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
”