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Product & services pricing
4.38/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.57/5
Customer service:
4.44/5
Return/Replacement policy:
4.62/5

Verified
5/5

2024-01-08

Very fast and easy

"The agent was very helpful and patient. He answer very well my questions. The booking was very easy. "

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Rep reply posted 2024-01-08
A rep from ASAP Tickets, Candice-Jansen, has responded:

“On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.


Verified
5/5

2024-01-08

Always an excellent service from Penelop. THE BEST

"Penelope found a flight for me on the same day with reasonable charges. Really appreciated.
Completely satisfied.
This is 3rd 4th Time I booked my flight with ASAP.
"

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Rep reply posted 2024-01-08
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!


Verified
5/5

2024-01-07

Excellent service

"Quick and fair match price"

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Rep reply posted 2024-01-08
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your feedback. We're delighted to hear that you experienced excellent service, including a quick and fair price match. If you have any more travel needs or inquiries, please don't hesitate to reach out. We appreciate your business. Safe travels!”


Verified
5/5

2024-01-07

Excellent service

"Orestes is great . He was very helpful, patient, looking always to fill ours expectations. Thanks "

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Rep reply posted 2024-01-08
A rep from ASAP Tickets, Candice-Jansen, has responded:


Thank you for your kind words about Orestes. We're glad to hear that he provided great assistance, demonstrating helpfulness, patience, and a commitment to meeting your expectations. If you have any more needs or questions, feel free to reach out. We appreciate your feedback. Safe travels!


Verified
5/5

2024-01-07

Patience patience patience

"I was on the phone for over 2 hours with Ephenia. She was the most patient person. I truly appreciate it everything she did for me to gather we were probably on the phone about 3 and 1/2 hours because I can mess anything up."

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Rep reply posted 2024-01-07
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!


Verified
4/5

2024-01-04

Tickets

"Great feedback. Very informative great service "

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Rep reply posted 2024-01-04
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you very much for sharing your positive impression on our services! We appreciate it a lot!


Verified
5/5

2024-01-06

Excellent

"Easy to communicate with the agent "


Rep reply posted 2024-01-06
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for the great review! We really appreciate it.”


Verified
5/5

2024-01-06

I received an excellent service from Zed

"Zed was very helpful in every questions I had and really do appreciate his kind assistance very much."


Rep reply posted 2024-01-06
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback !”


Verified
5/5

2024-01-05

Awesome

"Very good Spoke very well"

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Rep reply posted 2024-01-05
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so glad for your satisfaction with our services! Thank you so very much for dealing with us!


Verified
5/5

2024-01-05

Worth recommending to others

"Agent, Kenzie, is fantastic. Very helpful, very patient. "

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Rep reply posted 2024-01-05
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Your agent would be so pleased to hear your words of appreciation! Thank you very much!”


Verified
5/5

2024-01-04

Agent went above and beynf routine service

"Last minutes changes by airline. Agent CALLED me to determine if changes acceptable. Not just an email.
We were able to resolve all issues in 3 minutes. Great service that was much appreciated.
"

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Rep reply posted 2024-01-04
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so glad that everything has been solved!”


Verified
5/5

2024-01-04

Great

"Customer service was great."

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Rep reply posted 2024-01-04
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks so much for sharing your experience with us!”


Verified
5/5

2024-01-03

Excellent

"Night is very helpful and patience. I am so happy with her customer service "


Rep reply posted 2024-01-03
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy that Night has provided you with such a wonderful experience.


Verified
5/5

2024-01-02

Excellent service!

"Travolta worked hard to accommodate all of our needs, and stayed on the phone with me until all the details were confirmed. "

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Rep reply posted 2024-01-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Indeed, Travolta is one of our best agents and we are so grateful for his ability to make our customers happy and satisfied! Thank you very much for taking your time to review us in a great way!


Verified
5/5

2024-01-02

Very easy and quick

"Great friendly service! Only negative was the phone connection had some static, making few things hard to hear. "

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Rep reply posted 2024-01-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“ Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!”