ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.57/5
Customer service:
4.44/5
Return/Replacement policy:
4.62/5

Verified
5/5

2023-12-15

Good service

"1st time good experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-15
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.


Verified
5/5

2023-12-15

Excellent assistance for my canceled flight

"The associate was very professional and did exactly what he said he'd do. He gave me peace of mind when he hooked me up with another flight for Sunday the 17th "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-12-15
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again!”


Verified
5/5

2023-12-14

Elsinore is a great asset of your company, she is very helpful & accommodating, understand the issue presented & tried to resolve I

"I am glad Elsinore tried to resolve the issue, she is a great asset of AZAP, I have been trying to seek help from Avria P who booked a ticket for my sister but she never return my call. Avria just want to sell but does not deal with the issue she herself created. When I tried to point a mistake in the booking schedule I can’t reach her if ever she would say she is in a meeting & will call me but she never call back. She’s a big disappointment. Thanks to Elsinore who willingly help me go through it. "


Rep reply posted 2023-12-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.”


Verified
5/5

2023-12-14

Great

"Great customer service and great service!"


Rep reply posted 2023-12-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear customer, Thank you for your positive feedback! We're delighted to hear that you experienced great customer service and overall great service. If you ever need assistance again, feel free to reach out. Safe travels!”


Verified
5/5

2023-12-13

Perfect

"Perfect service thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-13
A rep from ASAP Tickets, Candice-Jansen, has responded:

“On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.”


Verified
5/5

2023-12-12

Excellent service

"Excellent service for booking airline tickets with discount!! Thank you Garcia!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-12
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer,

Thanks a bunch for the shout-out! We're delighted you had an excellent experience booking with us, and Garcia appreciates the recognition.

Should you have more travel plans or need assistance, we're here for you.

Safe travels!


Verified
5/5

2023-12-12

Trip to Asia

"Wonderful service always there when you need them or to book a flight."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-12-12
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!”


Verified
5/5

2023-12-11

Fast, efficient and straightforward.

"Agents are very helpful and excellent in providing the information that I needed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-12-11
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.


Verified
5/5

2023-12-10

Service

"Very Efficient, Co-operative and respectful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-12-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so glad for your satisfaction with our services! Thank you so very much for dealing with us!


Verified
5/5

2023-12-10

Tagalog speaking customer service

"Happy and thankful for the help of tagalog speaking customers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-12-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so glad you've been satisfied with the agent's assistance! Thank you very much for purchasing with us!


Verified
5/5

2023-12-09

Excellent service!

"Thank you, Capriece, you are the best!"


Rep reply posted 2023-12-09
A rep from ASAP Tickets, Candice-Jansen, has responded:

“ Many thanks for 5-star rating!”


Verified
5/5

2023-12-08

Very helpful!

"Rowanda is friendly and accommodating. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-08
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.”


Verified
5/5

2023-12-07

My experience during the ticket purchase

"I am impressed with your customer service rendered to my by the company. Will always embark on repeat transaction."


Rep reply posted 2023-12-07
A rep from ASAP Tickets, Candice-Jansen, has responded:

“On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.”


Verified
5/5

2023-12-07

Very very nice service.

"Excellent services. 100% recommended "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-07
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so grateful for your kind words. Thanks for sharing your review with us and the community!”


Verified
5/5

2023-12-07

Excellent service with Ice!

"Ice was incredible!! I loved working with her."


Rep reply posted 2023-12-07
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Ice would be so pleased to hear your words of appreciation! Thank you very much!”