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Product & services pricing
4.36/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.61/5
Customer service:
4.44/5
Return/Replacement policy:
4.61/5

5/5

2023-03-07

Jadeja is the Best

"Mr jadeja is best sales person that I known so far. "

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Rep reply posted 2023-03-07
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so happy to hear your kind words! Thanks a lot for taking your time to review us!!!”


5/5

2023-03-06

Great Employees make up a Great Company

"Prius was awesome!

He was proactive, knowledgeable, able to address our needs, and gave us great options to choose from to make our trip worth it as to time and money!

We will be contacting him for our other daughter's ticket for this trip once her leave is approve.

We are looking forward to interacting with Prius for any future travel needs!

More power!

Requilme Family

"

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Rep reply posted 2023-03-06
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your feedback. We are happy that Prius is part of our team and provided you with such a good experience.


5/5

2023-03-06

Highly recommended

"Zackary provided great service. This is my first time dealing with ASAP and I was impressed. Zackary made it easy for me to buy tickets for my parents. "

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Rep reply posted 2023-03-06
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad Zackary has helped you with your trip and the services provided are appreciated.


5/5

2023-03-04

Good customer service (concepcion)

"Every time I call and ask to find me a flight going home, always deliver without any problem. Always have a good experience. Thank you."

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Rep reply posted 2023-03-06
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy when our customers are satisfied,Thank you.


1/5

2023-03-01

Scammers

"warning ⚠️ this company are scammers they are a fraud, don’t trust them, they give amazing deal, once you pay and get locked in they will start switching your lay over from 2 hrs to 8 hrs. Don’t buy throw them
"

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Rep reply posted 2023-03-01
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer,


Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 226323
Please email this ID at feedback@asaptickets.com
with your booking confirmation number, and we will get in touch with you.


Thank you in advance.


5/5

2023-02-28

Best price and professional service

"Priya offered discounted tickets that were below the lowest online prices. She diligently explored alternative options to ensure my satisfaction and she didn't waste time. Very satisfied!"

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Rep reply posted 2023-03-01
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy to hear such words about Priya,Thank you.


5/5

2023-02-27

That lady called Pihu She was amazing good customer service and good thanks for your help and service.. great customer service

"She was so nice to me and experienced lady Pihu"

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Rep reply posted 2023-03-01
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that everything has been solved out.Thank You for such a nice words.


5/5

2023-02-27

Exellent servie

"Jacob was very patient, very competent knowing the system well enough to get me the best deal possible to meet my specific needs. "

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Rep reply posted 2023-03-01
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy that Jacob has provided you with such a wonderful experience.



5/5

2023-02-22

The best

"Excellent very good service "

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Rep reply posted 2023-02-23
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again. Have a nice day ahead!”


5/5

2023-02-17

Travel to Manila, Philippines - May/June 2023

"Mabuhay! Wanted to say, “Maraming Salamat!” to Mystogan for assisting my Mom and I to go to Philippines for her 75th birthday! Mystogan is a blessing in disguise!"

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Rep reply posted 2023-02-18
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!”


5/5

2023-02-15

Excellent

"Kumar was very kind, patient and helpful. Very courteous as well."

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Rep reply posted 2023-02-16
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your excellent feedback !!!


5/5

2023-02-15

Excellent and convincing customer service

"Amadeus is a great sales rep.. No pressure felt, he gives me enough time to think and to decide. Exploring best options for customer benefits.. Overall, I’m satisfied with out transaction. More power!!"

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Rep reply posted 2023-02-16
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad Amadeus has helped you with your trip and the services provided are appreciated.


1/5

2022-06-28

Legally scammed

"bought a ticket with protection plan to travel from Toronto to Philippines in July 2020 from ASAP TICKETS and they cancelled the flight due to the pandemic and told me I can reschedule my trip when the pandemic was over and it’s been almost one year since I’ve been trying to rebook the flight and they kept saying that they will get back with the travel date for me to travel before March 10th 2023 because it will expire after that date and March 2023 is almost here and they haven’t gotten back with any updates even though I’ve been messaging them every week. So I Can Say I’ve This Is A legal Way Of A large Company Scamming An Average Hardworking Citizen Of Canada Below is an email message I received from the customer service team stating they will reschedule the flight.

Dear Customer,

Greetings from AsapTickets Special Services, a subdivision of ASAP
Tickets Support that deals with escalated requests and complaints.

We received reply from the airline about the refund request we sent them 5 weeks ago.
Please note that refund is an impossible option, instead airline provide us a exchange option.
The ticket is valid until 10 Mar 23 and the new travel must be compleated before that date.

Thank you.
"

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Rep reply posted 2023-02-16
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer,


Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 222793
Please email this ID at feedback@asaptickets.com
with your booking confirmation number, and we will get in touch with you.


Thank you in advance.



5/5

2023-02-14

Thank you Customer Support

"Tiara was very helpful in helping me rebook my flight. "

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Rep reply posted 2023-02-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad to meet your expectations.Thank You.


5/5

2023-02-10

East or west Abdul is the best

"No words to describe
What a outstanding experience with ASAP Tickets
"

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Rep reply posted 2023-02-11
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback.”