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Product & services pricing
4.38/5
Chance of future purchase:
4.51/5
Shipping & packaging:
4.60/5
Customer service:
4.44/5
Return/Replacement policy:
4.66/5

Verified
5/5

2023-05-25

Excellent service

"Asmith is very thorough and very good in what he do. He has a lot of patience "

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Rep reply posted 2023-05-25
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that our agent Asmith was able to meet your expectations. Thank you so much for your positive feedback!”


5/5

2023-05-24

Friendly and affordable prices

"Customer service is friendly and quick service. Also, the pricing for travel is good"

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Rep reply posted 2023-05-24
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy that you are satisfied with our products and services.Thank You.


5/5

2023-05-21

Good job

"Good help on ticket and great experience "

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Rep reply posted 2023-05-21
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again. Have a nice day ahead”


5/5

2023-05-21

Excellent experience as Always!!!

"I have always had good experiences with ASAP ticket. Gilbert and Pradeep are the best. They genuinely care and will work tirelessly to find that quote that suits the customer's need. I am super grateful for this wonderful team, and I will use them always for my travel needs."

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Rep reply posted 2023-05-21
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are really glad to hear such a good review coming from our customers. Thank You.


5/5

2023-05-18

Fantastic service!

"Really accommodated our ever-changing needs and Bezos finally found the tickets that worked for us. He was always friendly, even when we kept changing our minds. He was a great agent!"

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Rep reply posted 2023-05-18
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that our agent Bezos was able to meet your expectations. Thank you so much for your positive feedback!”


5/5

2023-05-17

My Phoenix - Belgrade- Phoenix fligjt in August 2023

"EXCELLENT SERVICE, VERY PROFESSIONAL. I RECEIVED THE MOST PLEASANT SERVICE FROM MR DWIGHT AS MY PERSONAL TRAVEL AGENT WHO FOUND ME THE BEST POSSIBLE OPTION TO MY FLIGHT TO BELGRADE, SRBIA. I AM DEFINATELY GOING TO USE ASAP TICKET IN FUTURE AND MR DWIGHT FOR MY PERSONAL TRAVEL AGENT."

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Rep reply posted 2023-05-17
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.”


5/5

2023-05-15

Great service.

"Agent Liberty was great. She was very knowledgeable and helpful. She tried to accommodate in anyway possible. ASAP Tickets are lucky to have her."

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Rep reply posted 2023-05-15
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your feedback. We are happy that Liberty is part of our team and provided you with such a good experience.


5/5

2023-05-14

Excellent service!

"Sushant assisted me in booking the international flight for my family. He understood my requirements and helped to find the best option within my budget. He has gone "above and beyond" to respond to all my questions and concerns, explaining the travel protection services etc. Highly recommended!! "

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Rep reply posted 2023-05-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your feedback. We are happy that Sushant is part of our team and provided you with such a good experience.


5/5

2023-05-12

Christmas2Forever

"Outstanding customer service!"

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Rep reply posted 2023-05-12
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you very much for an excellent review of our services! ”


5/5

2023-05-11

Scott has been very helpful, I am going to have the time of my life :) Thank you Scott

"Scott has been very helpful, I am going to have the time of my life :) Thank you Scott"

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Rep reply posted 2023-05-12
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks so much for sharing your experience with us!”


5/5

2023-05-10

Excellent Customer Service

"Making travel arrangements with ASAP is quick and easy. I called them and reached a rep right away. No hold time. Rep was very helpful with my questions and requirements, and found something that worked for me. Highly recommend!"

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Rep reply posted 2023-05-11
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.



1/5

2023-05-07

Corrupt to the Core

"Warning! ASAP Tickets, ITN, victimizes customers by deceptively, unethically, and ruthlessly charging customers and booking tickets, but negligently and recklessly hiding the fact that no seats whatsoever are included, seats cost a significant hefty excessive price, and customers are compelled to purchase seats at additional cost.

One case is $132 x 4 flight legs, $528. ITN's highest level, Special Services, dictated that seats are not included and must be paid for at an additional price.

ASAP alone is the most disgusting, ruthless, deceptive, and negligent travel company. No other company has been more abusive and shameful towards long-time customers.

Court action shall be UNRELENTING for criminal negligence, fraud, abuse, and SEVERE financial punitive damages. Abused? Join us. May ITN be forced into bankruptcy and out of business by customers and courts.
"

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Rep reply posted 2023-05-07
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer,

Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 240807
Please email this ID to feedback@asaptickets.com with your booking confirmation number, and we will get in touch with you

Looking forward to hearing from you

Thank you


5/5

2023-05-04

Very helpful

"I love how the agent went over and beyond to help us get our ticket. 100% recommend!"

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Rep reply posted 2023-05-04
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!”


5/5

2023-05-02

Nice and neat job

"Excellent experience, I’m totally satisfied "

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Rep reply posted 2023-05-03
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Hi there ,we are glad you're happy with our services.Thank You.


5/5

2023-05-02

Excelente

"Customer service was patient with me and was able to help me in a smooth matter "


Rep reply posted 2023-05-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.”