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Product & services pricing
4.38/5
Chance of future purchase:
4.51/5
Shipping & packaging:
4.60/5
Customer service:
4.44/5
Return/Replacement policy:
4.66/5

5/5

2023-05-01

Agent Fenton was very professional and courteous

"Im very pleased with diligence, professionalism and dedication of the agent Fenton, will use it and recommend to all of my friends and family "

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Rep reply posted 2023-05-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!”


5/5

2023-04-29

Lopez was very excellent. A real professional and very patient, understanding, and very helpful. He did an excellent job finding me my fligh

"Had an excellent experience "

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Rep reply posted 2023-04-30
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!”


5/5

2023-04-28

Friendly and Professional

"Maddox explained everything very clearly and was friendly and professional. Thank you!"


Rep reply posted 2023-04-29
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!”


5/5

2023-04-27

"Very Impressive Customers relations on the Lady Staff that I talked with, she's very Professional and Courtesy "


5/5

2023-04-22

A plus

"Very nice customer service is very good and very helpful thank the name is tham"

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Rep reply posted 2023-04-22
A rep from ASAP Tickets, Candice-Jansen, has responded:

“It was a pleasure serving you. we really appreciate you taking the time to share your feedback and being so open with us.”


5/5

2023-04-21

Great!

"Brenda was awesome and took her time to help me with all my needs"

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Rep reply posted 2023-04-22
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!”


5/5

2023-04-21

thank you creon

"…for helping facilitate our tickets and making us feel good about what airline would benefit is most. keep up the good work!"

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Rep reply posted 2023-04-22
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so grateful for your kind words. Thanks for sharing your review with us and the community!”


4/5

2023-04-20

Great Experience

"Vedant was very courteous, knowledgeable and helpful with the booking process. Very prompt in replying phone calls and mail. Will certainly recommend to my family and friends! "

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Rep reply posted 2023-04-20
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are glad that our agent Vedant was able to meet your expectations. Thank you so much for your positive feedback!”


5/5

2023-04-14

Its great to work with Maulee

"Its great to work with Maulee for booking. Maulee helped a lot to understand our requirements (listened patiently to us) and booked our tickets to India. Expects to work with her in Future as well. Thanks ASAP for your service"

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Rep reply posted 2023-04-15
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance . ”


5/5

2023-04-12

EXCELLENT CUSTUMER SERVICES GRIMS WAS GREAT.

"I'm happy to deal with Grimes more than five years and he do a good job and hell me every time.
I recommand people to deal with ASAPthey are safe, reliable and proactive.
"

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Rep reply posted 2023-04-14
A rep from ASAP Tickets, Candice-Jansen, has responded:

“ Your agent would be so pleased to hear your words of appreciation! Thank you very much!”


3/5

2023-04-12

Good til tried forcing me to buy protection insurance

"Everything was great til the agent began telling me he got an e-mail saying it’s recommended and required by the airline to buy protection insurance? They never do that!!! He wouldn’t let me get off the phone til he got his sale “commission time”! After I purchased the tickets, this started!! He even said I wouldn’t get my tickets unless I bought the protection!! Ridiculously trying to work me!!! I got the flight Itenerary I wanted and even went above my budget!! I’ve never seen an airline website soliciting tips for their agents and then felt line I was getting harassed to buy protection!! Dont know if I’ll buy tickets from this company again after that ending/experience."

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Rep reply posted 2023-04-12
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer,


Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 234947
Please email this ID at feedback@asaptickets.com
with your booking confirmation number, and we will get in touch with you.


Thank you in advance.


5/5

2023-04-03

Excellent Service

"Seigfred was very patient and really helpful throughout the bookijg process. He was clear and honest, was willing to repeat his answers to confirm my understanding. Really commend his customer service. Thank you."

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Rep reply posted 2023-04-05
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Dear Customer, thank you for your feedback. We'll let Seigfred know that he is highly appreciated.Thank You.


5/5

2023-03-31

Fenton

"Excellent service! Fenton is awesome "

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Rep reply posted 2023-04-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are happy to hear such words about Fenton,Thank you.


5/5

2023-03-30

Service

"Great service and prices, have been using ASAP for a couple years now. "

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Rep reply posted 2023-04-02
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.


5/5

2023-03-28

Customer Service was excellent

"Mr. Sherwood the travel consultant from ASAP TICKETS was very knowledgeable, experienced and professional in his response to my requests. We had to book 3 tickets with different classes as well as different cities. Mr. Sherwood made the entire process very simple and made the entire reservation procedure a very hassle free and pleasant experience. I wish that we could get similar services from the large internet based travel sites, unfortunately my experience has not been the greatest. I will be continuing to use Mr. Sherwood for my future reservations during my upcoming travels. I thank Mr. Sherwood for all his help and wish him all the very best in his career as a travel consultant. "

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Rep reply posted 2023-03-29
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your feedback. We are happy that Mr. Sherwood is part of our team and provided you with such a good experience.”