ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-03-01

"Good customer service and good customer pricing! Great deal and easy communication!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-03-01

"Best Price took good care of me and helped me through the purchase of my first dslr"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-28

"Really looking forward to giving my daughter her new telephoto lens from BestPricePhoto.com! I did a lot of research and they had the best prices and service -- hands down. This is probably the first of many more purchases to come."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-28

"best price. good customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-28

"BestPricePhoto has taken care of me as a customer. They have a great selection and awesome prices. The customer service was top notch and was very willing to work with me after a few minutes on the phone with them. I would order again without hesitation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-27

"Excellent online service, very quick and easy process"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-02-27

"Giving these people your credit card information could be as big a mistake as you will ever make. Yes, camera prices are good but buy-one-get-another-free extras were not delivered. Then they double charged me for the camera and accessories. After my initial review they called and promised that their bookkeeping department would immediately correct the erroneous charge and they would ship the omitted items by two-day express -- and would I please pull my review. After 2 days their bookkeeping department had not corrected the charge so my credit card company did. And those items they'd ship? Never arrived. Their web page trumpets a 30-day money-back guarantee but a difficult-to-read note at the bottom of the invoice says merchandise must be returned within 7 days; moreover, it says there's an utterly outrageous 15 percent restocking fee which can amount to several hundred dollars on a camera purchase. An employee later told me that they did have a 30-day money back guarantee and the restocking fee is really 10 percent. Still outrageous. When I filed a complaint with the New York Better Business Bureau the company told two different stories -- all lies. When I opted to return the merchandise I had received, they provided a return merchandise authorization and a mailing label. When a credit had not appeared on my credit card account by April 1, I tracked my UPS shipment. UPS says they made 3 delivery attempts but the place was closed! Or, more likely, they just wouldn't come to the door. UPS is returning my package. I haven't received it. Another web site says Best Price Photo pays for favorable reviews; the site featured a host of complaints. This is the most unscrupulous merchant I've ever encountered. What's next? Well, there';s my state's attorney general and his consumer fraud division and New York's too. I will keep updating this as my adventure continues. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-27

"great prices and free shipping, good customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-02-26

"This is a big fraud...cameras without warranties are being sold..ship after a month period....rude customer care... I wonder if they sell refurbished items(stained camera body makes me feel that)..People must spread awareness against this fraudulent business and prevent innocent buyers from becoming victims. Also, they promise you freebies in lieu of a good reviews but I won't want 30$ items in exchange for the warranty and peace of mind...I would definitely take a legal action against such scamsters...Mr. Roger(Customer Care rep.) who claims to be a man of his words is really a smart person to trick you into his words "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-02-26

"So far so good....have not received my order as yet but the phone conversations regarding shipping and upgrades were very helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-26

"I had a very nice shopping experience with Best Price Photo. The customer service is wonderful & I will definitely shop with them again in the future. Plus you definitely cannot beat their prices! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-25

"Found this item through an online link (Pricegrabber, I believe) after reading excellent reviews on various sites. Ordered a few days ago and received a follow-up call today to confirm order from David at BPPhoto. Pleasant, knowledgeable representative. The BPPhoto seller was rated highly and I'm hopeful the camcorder will be as good as it was rated. This is a purchase for my son and daughter-in-law who are soon to be new parents!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-25

"I got best deal on my camcorder, fastest delivery & excellent customer care service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-25

"After driving around for hours to different stores comparing prices I decided to go ahead and wait for shipping and order online. After searching forever online I finally found your amazing website. Shocked by the prices I called to make sure it was even a real company. I called and spoke to a gentleman who was fantastic. With any large purchase I get nervous and almost hung up until he offered me a way better package deal that would suit me best! He took the time to explain the products and had great salesman skills. He made me feel comfortable about my purchase! I would hire him in a heartbeat!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-24

"customer care was very soft and very good with good response and the product was in the perfect condition and brand new i registered it online no problem and you get it for the lesser price compare to other websites......

5*
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges