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Verified
5/5

2013-02-23

"I ordered a Sony NEX 7 camera and I get it in time. I am quite surprised with customer service and its hard to beat that fantastic service.
best price that you can get for any electronic product..
"

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Verified
5/5

2013-02-22

"I have found Best Price Photo's pricing and customer service to be industry leading. I suggest that anyone shopping for 1st tier photographic equipment is making a mistake if they do not consider Best Price Photo first.
DCR
"

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Verified
5/5

2013-02-21

"Good price and fast service. Item shipped sooner than posted it would. Overall satisfied right now. Can't wait to get my new 50MM lens in the mail!"

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Verified
3/5

2013-02-20

"Ordered a camera on line and order was received by BPP on 2/10. They emailed me on 2/21 to validate my order. It will go out tomorrow. It is very poor customer service to wait 10 days to contact buyer about an item being out of stock. Will rate shipping when the camera comes in.
Finally - item was shipped 3/7 - almost a month after the order was placed.
"

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Verified
4/5

2013-02-20

"The pricing for the camera I purchased was indeed, the "Best Price" anywhere. A follow up phone conversation is required, it seems, to actually start the order process, which offers the opportunity to confirm the order and add on more items to the order. "

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Verified
2/5

2013-02-20

"Took some time for them to call back about an error in the shipping address. Was missing a digit in the zipcode, but we were unaware why product hadn't shipped still. Customer service called and corrected this and took care of the problem.
New problem - no tracking information or order status provided. Still waiting for the product status information after credit card was charged on 02/20.
"

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Verified
5/5

2013-02-20

"BestPricePhoto.com offered a great price and very personal customer service that I'm not used to seeing from online retailers. It was a pleasure to use their service and I would definitely go with the again."

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Verified
1/5

2013-02-19

"My credit card was charged on the 21st of Jan 2013 I received a defective D7000 camera on Feb 1st 2013 and returned it and Best Price got it back on Feb 5th 2013.After several unanswered emails and phone calls I contacted them yesterday to credit my credit card and keep the camera and extra battery.I am in the process of getting my cell phone records and email records to send to the better business beureau and the New York Attourny Generals office to try to get my money back.I spoke with Roger who assured me last week that I would have the camera yesterday the 18th of Feb 2013 I hav'nt even gotten a tracking number yet.Sounds like fraud to me
2-23-13
Just a couple of things to set the record straight.1 Best Price said they sent a warranty at no charge, they did after the price had dropped $100.00 on the camera I purchased and I had requested a refund on the difference.2 They were prompt in assuring me that they would take care of the defective camera however if they had been prompt in the exchange process or more forthcoming about how long the process would take I would'nt have had to threaten to take action when my calls and emails fell on deaf ears.3 they did offer the "Best Price" on the camera however the transaction obviously raised my blood pressure in the maner that it was handled.I am pleased with the camera now that it is working I even recommended the site to a friend but told him to be ask questions and get them answered before proceeding.Only time will tell if the transaction was worth the #100.00 saved.
"

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Verified
5/5

2013-02-19

"I recived amazing customer service from David called and gave me options to get my Camera quickly with a better deal including a few extra Items that I will need to use my camera."

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Verified
5/5

2013-02-19

"Just bought a Nikon P510. Great pricing on that camera.
In addition, i had someone call me from customer service to verify the order which was quite helpful with offering additional data and accessories.
"

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Verified
5/5

2013-02-19

"Great customer service! Excited to use my camera!"

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Verified
5/5

2013-02-19

"I shopped many places for the telephoto lenses and found the BEST prices at BestPricePhoto.com! Their price for the 55-300mm lenses was only $20 more than all the other sites were selling the 55-200mm lenses. Thank you so much for your awesome prices!!"

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Verified
5/5

2013-02-19

"I ordered the Nikon Coolpix L810 digital camera online at bestpricephoto.com and I waited for my order, but found nothing was happening, so I called and asked if there was a problem with the order. I was greeted nicely and proptly helped with my order. I had typed the wrong zip code while placing the order. That was corrected instantly and I was very pleased with how smooth things went. I am glad I ordered from bestpricephoto.com. Next time I will make sure my zip code is correct; he,he. "

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Verified
5/5

2013-02-19

"Mickey at BestPricePhoto.com went above and beyond the expectations of customer service for me today. I called with a question about a possible delay in my order being processed and he explained to me the President's Day delay I had forgotten about. He then went on to point out to me there was currently a much better package deal on the camera than I had selected and even discounted it and upgraded my shipping when I saw that I was $20 short of being able to take the better deal. Really just a superb buying experience and I highly recommend these people for all your camera needs."

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Verified
5/5

2013-02-19

"Mickey was extremely helpful. Great site."

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