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Verified
5/5

2011-09-16

"I purchased a Nikon D7000 18-105 VR Kit on 9/5. When I opened the kit and it did not have a warranty card. Raymond fixed me up.

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Verified
5/5

2011-09-15

"Bought a Canon T3i kit to replace my old Pentax K100Ds and paid an additional $26.7 to receive the camera within 3 business days from NYC by Fedex. Very satisfied by both the price (more than 15% cheaper than Amazon) and the customer service, especially thanks to Raymond for rapidly solving the battery issue.
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Verified
4/5

2011-09-14

"this company seems fine and they followed up with a phone call to see if I wanted memory or batteries for my camera, and said if I did a review I could get some accessories."

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Verified
5/5

2011-09-14

"Price is good - seems good to me. "

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Verified
5/5

2011-09-13

"BestPricePhoto had my camera at a great price and communication with them has been great so far. Thanks!"

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Verified
5/5

2011-09-13

"Thank you Raymond! Very quick, polite and good person. Good Luck!
And keep working perfect!
"

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Verified
4/5

2011-09-12

"Had some problems at first, but company was very aggressive in resolving them once I posted here. First, my shipping was delayed so they could contact me about upgrades, three days after I placed the order. I actually paid an extra $26 and did not take the free ground shipping so even though it was only a day late, it wasn't delivered as promised. Second, the website said they would include a flash with each purchase, which I did not receive at first. Third, and worst-- the charger was replaced with a European version, and a cheap adapter plug. The adapter broke the first time I used it and got stuck in the outlet. When I called for a replacement, no one answerd the phone and each time I transferred to customer service, I was dropped. They did get me an extended warranty and the flash, but they sent the wrong battery charger and I resolved to fix it myself. Like I said, they were very interested in settings things right, but all of this could have been avoided if the order was handled properly from the beginning."

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Verified
5/5

2011-09-12

"One of the reasons that I ordered from Best Price Photo is because of price and outstanding customer reviews. From my recent purchase I see first hand why they have so many satisfied customers even the customer service is great. "

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Verified
3/5

2011-09-12

"
*** This issue is being solved by Raymond*** I feel more relaxed now and happier with company. I will come back and buy stuff from there***
I received my order but it came with no extra free stuff that were mentioned in the sales promotion (straps...). The battery also isn't canon.(I made sure to specify that I wanted canon battery).

PS : The camera came in a box that shows camera and zoom. Which means it's not the original box for the camera.
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Verified
5/5

2011-09-09

"Working with Raymond was excellent. He was very helpful and professional in resolving the problem. I wouldn't have any problem doing business with BestPricePhoto again and am sure that I will. Raymond did a real good job of explaining everything to me, and what he was going to do correct the situation. I am very happy to have had Raymond as my Customer Service Rep. Thank you very much. Marschall Brooks"

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Verified
5/5

2011-09-09

"I recently placed an order for a Nikon D3100 from bestpricephoto.com. Their website is user-friendly which helped me find everything I need quickly and easily. I received my package on time as promised and am very satisfied with the quality of their service."

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Verified
5/5

2011-09-08

"Very easy website to navigate, timely order processing and great customer service!"

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Verified
5/5

2011-09-08

"Really helpful customer service. They call you to make sure your order is correct and offer other promotions in case you're interested. I would definitely order from them again. A++++"

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Verified
5/5

2011-09-08

"I have nothing but nice things to say!"

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Verified
5/5

2011-09-08

"Have not received item yet, but price, selection, and customer service experience has been exemplary so far."

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