"eventually I got my gear."

"I was very pleased with my order except for a defective tripod.
I called the seller and they shipped out a replacement the next business day.
Raymond from customer service was very helpful & enthusiastic, and he made sure to answer all my questions."

"I got a phone call, and they are trying to send me the free items. they care me so I changed the review. thanks man"

"Well, my order with BestPricePhoto was missing two items when I got the package. A call to them reached Raymond, who offered an apology, and also offered an upgrade for the SC card without any charges. It was true that they messed up with the order in the first place but I am sure that they will learn from the simple mistake and continue improvement their operation/customer services. "

"I purchased a SLR package from BestPricePhoto.com on 7/22/2011. First, they took 6 days to ship my order. WAY to long. Next I get my order and within three days I see 5 separate Fraudulent charges showing up on the card that I used. I haven't given my address out in months using that card, but whoever got a hold of it had my address (which I needed to give in order to receive my camera). You can make your own conclusion on how my card was compromised. One other note, The memory card that came with the camera was supposed to be High speed professional SD Memory. A quick search found that card for $13.99 at Walmart. Please RUN don't walk from this place.
UPDATE 8/25/2011
check this review out.(http://www.sitejabber.com/reviews/www.bestpricephoto.com#3)
Still say you don't have a problem?"

"BestPricePhoto.com has the best prices on the web. They have fast shipping and very knowledgeable staff. My transaction was completed smoothly with no hastle. It was a pleasure to order from them and I will be a returning costumer. Speak to Raymond if you have any Questions he took care of me very well."

"I was a little skeptical at first since I had not heard of bestpricephoto.com, but after using them I would definitely recommend. I received my SLR camera very fast and had all my questions answered by Raymond. The price went down by $10 a couple days after I ordered and they gladly reduced my order to the lower price."

"This was a very informative site! My representative Steve @ Ext 555 was extremely knowledgeable with the camera that I purchased. I will definitely make any future camera purchases through them! "

"I am very much satisfied with your prompt service n eagerly looking forward for my good to be delivered to me."

"Purchased Pentax K-R camera; no other vendor came close to their price. It arrived when they said it would, came with full US warranty. No hassles, transaction was a pleasure. I'd use them again with no hesitauion."

"I was really excited to found bestpricephoto had the best price on the new camera I wanted for vacation. I received it with just one week to spare before the big trip only to find a dead pixel out of the box. Bestpricephoto has been absolutely terrible in resolving this issue. They first suggested I visit a local official Nikon place for a free replacement and insisted that would work. The region's Nikon place said the camera is too new and they weren't expecting to get any in their stock - glad I didn't drive over before calling. Called back to bestpricephoto and they told me I would be responsible for return shipping. I'd pay $10 to exchange it when $10 is the amount I saved by going through them in the first place! This is the reason to order from the big guys instead next time. Bestpricephoto gives the rest of the little guys a bad name and this will surely hurt them in the end.

EDIT: Bestpricephoto made the situation right. They sent a replacement and had the Fedex staff take the old one at the same time (and they covered shipping). It wasn't without hassle but in the end, customer service came through!"

"Excellent customer service and fast shipping. Cant beat the bestpricephoto's price atleast for my product CANON T3i"

"Quick, easy ordering online and standard delivery was plenty fast for me. By far the best price I saw for a Sony A55. I'm happy with the camera and the service."

"Quick and easy. Made sure everything was correct and notified me of offers I maybe interested in and graciously gave me a great deal on shipping. Thanks Steve for your friendly customer service."

"Good customer service, would definetely go back."