"I scheduled annual 21 point heat system checkup.From start to finish,call was no longer than 5 minutes. Fast & efficient. I value that."

"excellent service and good response to our needs!"

"Every one very kind and helpful. Technicians are very professional and knowledgeable"

"Excellent experience; fast and efficient."

"Service was promptly on time, language and terminology used was easy to understand and courteous service."

"Great customer service!!! Pleasant and friendly!!!"

"The representative was very friendly and eager to assist me with getting the best information available. I was appreciative of her efforts and her handling ofMy call."

"The customer service rep was very knowledgeable"

"First date I got was over a week away,but changed to 4 days a way."

"My second call was made to service dept. The agent answering the phone was excellent. She was able to set up appt for me. She also explain the system and what would happen concerning service call for my home. Very pleasant and knowledgeable. I happen to mention the problem I had with billing call and she was able to locate file and answer questions for me. This was like a one-stop-shop. If she answered the phone all the time, this would probably help company build up clientele."

"Always have excellent service from tech"

"2nd time I have had this issue. Supervisors have not compensated me for my lost time. I provide proof and have not receive a return call yet."

"It was a simple interaction to schedule a BGE Home Service Contract furnace inspection. Really appreciated the emailed prompt to schedule it by the way. Thank you."

"My experience is very good. I am reminding other to get BGE home.."

"Always has been very good to excellent service from BGE Home... THANKS!!!"