"Waited a week for a response. Had to call multiple times. Still did not receive a copy of my receipt that I requested."

"I requested a routine service maintenance call and this was scheduled without any problem."

"Having BGE home service has been a blessing to me and my family. BGE home has given my family a worry free home environment knowing that my appliances will be taken care of whenever I have any problem with any one or all of them. My monthly payment for BGE home service is money well spent. This company has not only saved me a lot of money but they have eliminated the frustration and agonizing pain of looking for someone or company to come out and inspect/fix my broken appliances. I have introduced some of my friends to BGE home service and they are very happy with their services. I have BGE home now for years and it has been a blessing. Thank you BGE home for your excellent services and qualified,respectful and good customer service technicians who makes a difference in people's lives on a daily basis."

"We’ve been very pleased with BGE Home"

"Quick to respond with a resolution and they shared in my sense of urgency. Refreshing."

"Terrible. I had to make 3 separate phone calls over 2 days just to get ahold of a live person. the first day I was on hold for literally 30 minutes when I had enough and hung up. The next day I hit a different prompt and actually got to talk to a real person in about 15 minutes. this time I only needed to schedule a yearly tune-up but if I had to call for a furnace or central air issues neither me or my wife would have been happy being on hold for so long!! This is totally unacceptable and we are reconsidering staying with BGE HOME as there are many other choices out there we could go with."

"Always professional. I'm a very dedicated customer."

"Very easy to schedule a maintenance appointment."

"The young technician who came to service our air conditioner was very knowledgeable and polite. He took the time to answer my questions fully."

"I like friendly people. Keep up the good work."

"The representative was knowledgeable, courteous and patient."

"None at this time. Pleased with everything."

"I am and have always been very satisfied with the service I get."

"I have always received courteous, prompt service. The technician that inspected my boiler was very pleasant and efficient. He also gave me information on your service plans. When I compared your plans with the plan I have, it was much more affordable and provided services I was not receiving with my current plan. I signed up with the application the technician gave me, and mailed it in. I also have"

"I never encounter any problems. Otherwise, I would address them."