"I was and am very happy with BGE Home."

"Job well done greatly appreciated your help"

"I have always gotten a free furnace inspection with my contract. This time I was told I would have to upgrade my contract to have it and was TOLD IT WAS NEVER INCLUDED IN MY CONTRACT. So why was I initially told it was and why have I ALWAYS gotten a free furnace inspection in the past?"

"All services provided has been dependable and professional."

"My wife and I are so pleased we decided to have BGE Home service our HVAC and generator. We just wish we thought of them much sooner. BGE Home Customer Care Representatives and the technicians since day one have always been truly professional, courteous, and always 100% committed to the customer. We will always be a loyal customer to BGE Home."

"responsive, comprehensive, knowledgeable, excellent communication and coordination among varied services"

"overall experience was very good"

"Simple and solved my problem"

"I have been a BGE Home customer for many years. I have been pleased with the promptness of service and the expertise of the technicians."

"The Customer Rep had excellent skills. Being a retire from the utility and working for over 35 years in Customer Service we were trained to give our best service. I am sorry I did not get the Reps name. She gave excellent service. Thank You."

"Rep was a bit confused with prior services that I had had on the same appliance over the prior years. Not knowing policies of other departments within your agency to answer other relating questions. I have never had problems prior to this particular experience. Perhaps my questions were unclear and confusing which may have added to the concern."

"Electrician was efficient and knowledgeable"

"My overall experience was great, just would like a shorter wait when it comes to service being done."

"Very friendly staff, past few services calls were done by friendly one’s , they explain everything and always say “ call us if you need anything”"

"This customer service representative is professional, listened to my need, scheduled the earliest available appointment. I have never had a negative experience with a BGE Home customer service representative. I have the kitchen, laundry, electrical and plumbing services."