"Other than a warranty contract problem last year, my experience has been very satisfactory."

"Other than the long wait, it was a very easy call."

"When one of my OLD appliances are having an issue, I call BGE HOME and always speak to a wonderful representative. I absolutely Love having BGE Home in my corner. I would be Lost without you! I would recommend your service to everyone!"

"My experience has been great with BGE Home. I wish that I could cover everything that we use. Some of my in home products are getting old with me."

"It should NOT take 3 months to get an appointment for an AC inspection, even at the end of May!"

"Unsatisfactory! Too long for service!"

"They are wonderful to deal with"

"I like the courtesy, friendliness, skills, and other qualities of the people (serviceman and phone receptionists). It's just the wait time to be connected is generally too long."

"I’ve been dealing w bge home for ten years when we purchased a heat ac system. When I became a widow in 2011, I used bge home for new hot water heater and attic insulation and air duct cleaning. And I have my ac heat unit inspected twice a year. I also keep the extended warranty on it and the hot water heater. I always recommend bge home to people I know and on fb. I trust bge home to be honest."

"She was so pleasant, I felt like I was speaking with a friend."

"not good. I have to wait one week before they come to fix"

"I think that BGE Home needs to reconsider their policy not to sell water heaters for condominium units. They are missing a large business opportunity."

"I trust BGE Home and have had only positive experiences with them."

"Too many steps to reach a representative."

"not sure I am getting value for the cost"