"From the beginning at the call center to the end of the requested service is very professional."
"Very good. It was very helpful and convenient."
"Thanks. Chante (not sure if I spelled her name correctly) was great."
"The technician John was awesome! Extremely courteous, safe, knowledgeable! Best ever!"
"My husband is under hospice care at home and I needed help ASAP. Your people were very understanding and did respond appropriately. I called back and thanked them for the service. Thank you BG&E Home!"
"Customer service are knowledgeable helpers"
"My experience was a pleasant one. The representative on the phone was respectful and helpful. And the tech that came out was respectful , friendly and very helpful in answering all my questions. Did the job thorough and fast."
"As previously stated I had been dealing with the City concerning a water leak. While the individuals contacted were friendly and somewhat helpful there were roadblocks which stretched resolution out over 2 months. Since the leak wasn`t critical I dealt with it. Once the City was able to establish that the leak was on the resident`s side I called BG&E as I took out an insurance policy a year or two ago. Your response was excellent (on a Saturday) and a representative came out the following Monday. He was very informative explained what needed to be done and gave me an estimate of $5400. My policy covered the first $3000 so I still have responsibility for $2400 which seems a little high but given that I have no experience in this area and the professional manner in which you guys have conducted yourselves, I`m not going to let it bother me. I simply want the line repaired without any future issues and I have every confidence that BG&E will do so. Thanks in advance."
"I am very satisfied with both the Tele com and service technician."
"The representative was very friendly and patient in helping to adjust everything with my contract and help make an appointment."
"Excellent! A very good and effective service for the money!"
"The worker was all that you would expect of him, He was courteous, clean. he knew his job and we have always been satisfied with the job performance of the BGE Home workers. Thank You"
"My general experience with BGE Home has always been a very positive one in the past as well as currently. All reps have been extremely accommodating as well as polite and courteous. It’s very encouraging to know that there still is great customer service around!"
"Rep. Was outstanding and on point."
"Service was polite respectful of my I loved that he worn shoe covers"