"Great. Plumber did an excellent job."
"My experience was excellent. I was able to get service quickly and efficiently. Very pleased with everything."
"The staff was very professional..even the technician who came out was very courteous and professional. They made me feel confident while asking questions I thought were kind of stupid. Thanks so much for your hard work and smiles."
"Expected to have service before 2 weeks"
"General experience was wonderful, all but one representative"
"I’ve been with BGE HOME for over 15 years and I have always received excellent customer service. I’m always raving to other about it and tellIng them about the problem."
"Amazing and fast. Our technician was amazing please commend him."
"Couldn't have asked for better!"
"I’ve been with you as a customer six years ago and I trust Bge and you have technician are perfect"
"I wish that I would have known that my plumbing and electrical system was separated from the hold house contract that I thought that it was covered and it wasn't which cost me a great deal more and they didn't try to work with me at all"
"Rep I spoke with week of 23 March was great. The one I spoke with on 30 March kept interrupting me (I was trying to tell her I only had 15 minutes b/ca my spouse had a phone conference). She just kept shouting I understand and cutting me off. Eventually I got the sentence out and she said Oh, then I'll hurry. But just trying to tell her the limits I was under ate up several minutes of my limited time! Also, your phone payment system is antiquated and doesn't work well w/ cell phones. For God's sake- get a payment website! This isn't the 1990s."
"I recommend BGE Home to service you any time for your in home service needs."
"Your representative was competent and she handled the scheduling for the annual inspection of my electric generator in a timely manner."
"It was great! Issue wasn't 100% resolved at first but a supervisor called me back the same day and was wonderful. Everyone did great."
"Excellent experience. Your customer service reps are very professional, personal and knowledgeable."