"The Rep on the phone was very professional and courteous. The Tech called early and asked if he could come ahead of schedule. That great for me. He arrived with his trainees. He was very courteous and knowledgeable. He asked a few questions and fix my issue in less than an hour while training his peers. Very professional."
"Excellent - both the Cust Service Rep and the Repair Tech were prompt, polite, polished, professional and responsive to my needs. I am so pleased that I signed up to add another Policy to my current Policy so that I can be sure that the next time I need BGE Home, everything will be taken care of quickly and correctly."
"Very professional answers, felt good to speak with a person in place of machines⁹"
"Second call was good. I called for ac and heating systems check up. Was surprised that I could not schedule both"
"BGE is so far one of the best company service in this country. They treat you well."
"great experience glad i had it when i needed it"
"Service was timely and productive."
"The reps at the call center were courteous, friendly and knowledgeable, I have never had a bad experience. The techs that came out were very friendly and knowledgeable also. They fixed the problem in a timely manner then left. Because of the Coronavirus they called first to make sure we were comfortable with their coming and let us know we had the option of rescheduling if we wanted to. When they came they had on on gloves and one wore a mask. We were very satisfied. Thank you"
"Excellent Very Professional"
"After double checking a service date she was able to schedule the next day between 7am and 7pm. It was perfect!"
"The representative I spoke with, Danni, was outstanding! She was very courteous, described the various service programs, and provided clarification and examples of how the agreements work."
"I have always had no problems calling BGHOME. I have your service over over forty years. Heating service and Plumbing."
"Always professional and a personal touch at the same time"
"A lot of understanding and care shown by the Plummer. Very professional."
"Experience was very good. The customer rep. Listened to my issue and provided the correct course of action."