"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"We had to reorder some cabinet hinges, and we returned the wrong ones and still have not received the credit for them."
"Ordering online was easy, and shipping was very fast, with reasonable shipping costs"
"Excellent item and fast shipping!"
"Product arrived broken with all of the screw holes stripped. Once I figured out I could not repair it properly I was told because we attempted to repair it. Maybe even because it arrived broken it could not be returned. Kept half the order and returned the unopened second half of the order but still had to pay shipping. Out money time and energy. Had used in the past but will never use again. "
"My home office desk no longer has that file drawer that makes me want to go insane every time I open it and it gets stuck and I have to yank it open. They even delivered without delay just before hurricane Milton!
I appriciated the level of detail they provided for the drawer glides I needed all the clearances needed were provided and was clear about what was included. "
"They are good - just as pictured. Came fast!"
"I paid a large amount for next day air and my order took 6 days to arrive
Your review system shows that I've rated you much higher than I did."
"Good merchandise, fast delivery "
"Veneers are typically the part of our projects that hold the process up. I was able to order and receive the veneers I needed within 5 days, and that is with a hurricane barreling down on them. Tremendous. Veneers were in perfect shape after shipping too. "
"Always have what in need. Ships fast. Good pricing. "
"i ordered door rollers 15 days ago, i do not have them. time to switch from fedex to ups ot regular mail?"
"Good selection. Good price. Good service. "
"Great service and prompt delivery "
"The hinge was perfect for the cabinet door. But only 2 screws were included, not 4.
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"Todd is very responsive and took action. I appreciate that and his understanding of what I was asking."