"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"Your office was timely and responsive. The cost was reasonable. Moreover I requested a small order for my project and you delivered.
Regards Norm "
"Fast delivery. I had order the wrong pull and reordered these answers they were delivered in 1 day. "
"Very light duty I don't see it lasting very long. Your instructions are terrible. Missing screws. Too bad we can't get good quality parts made in America anymore"
"Fast, Efficient and exactly what I was looking for. what more needs to be said"
"Needed a specialty product for an old cabinet, and found it here. I was able To order four, and They were delivered when expected."
"The parts were not the correct size although I measured them and took a picture "
"Very fast shipping and good prices "
"Totally efficient and knowledgeable "
"I ordered two pair of cabinet slides but one pair arrived damaged. I called customer service and sent some pictures showing the issue. Within 24 hours a new slide pair was on its way. The new ones arrived yesterday and was in perfect condition. This is the way customer service is supposed to work. I’ll be buying from this company in the future. Reasonable prices and good customer service "
"This was a nonstandard size
Delivery was great
Fit up was accurate joints were tight.
Price in line"
"Easy to locate prices were reasonable in stock and shipped on time "
"I called customer service and was put on hold for 15-20 minutes. When the cs rep finally came on it was a bad connection probably a cell phone. She asked me to hold on a minute but after 15 minutes I hung up. Their sales rep was very responsive and handle the order well but their service is not worth the aggravation. "
"Just what I was looking for. The right part."
"The product came very quickly and perfectly correct.
"
"Had to correct an order. Was easy and painless.
Thanks"