"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"It was fast and accurate and they beat the delivery promised. "
"I needed a pie corner hinge for my lazy susan cabinet and was able to navigate the site in a way to order the correct parts to do so. I also needed drawer track stops and the ones I ordered were perfect. Timely delivery and highly recommend!"
"This was the first time I purchased from CabinetParts.com. I ordered Blum drawer slides, and their quality is great. I am very happy with what I ordered. However, I thought more care could have been taken when packaging all the parts. I ordered three pairs of drawer slides, locking mechanisms, and rear brackets. All those items were in a long narrow box, and no packing material was used to protect the smaller parts from bouncing around and getting damaged. Thankfully there were no issues."
"Recieved correct replacement part. Quality better than original. "
"Large selection, fast shipping"
"The part said I would get 2 units per package, but I only got i unit per package."
"Not enough information. The product was a smaller gauge metal and smaller size than what I expected. the product was fine for what it was."
"You need to add an explanation or link as to install these specific hinges. Since the original Blum hinges had 4 screws per hinge and these replacement hinges have only 3, with only one little one for the edge of the cabinet. The screw length should be increased to at least 1 inch to hold up the cabinet door robustly. I installed to eyeing the hinge into place and then findled with the hinge adjustment screws until I figured out what they did."
"Helpful and knowledgeable"
"You get emails saying they will replace damaged parts ( which is good) but they don't say when it is coming. They should expedite sending the replacement since it was their fault the item is damaged. This is holding up the whole project. "
"Trouble finding the right Euro hinge. Ordered from Amazon, wrong hinge, Bought from Home Depot, wrong hinge. Finally called Blum and describe the problem. They told me which to buy and gave me Cabinet parts website and what to order. It took a while to get the hinges and when they came there were no instructions. Watched some online videos and installed the hinges."
"Great experience from start to finish - easy ordering and quick delivery!"
"It was a complete kit with excellent instructions "
"Great inventory, AI that’s helpful in filling out all accessories, securely packaged and rapid delivery "
"I received top-notch service from the gentleman who took my order and he informed me of the best way to ship the Rev-a-Shelf cabinet inserts I purchased which were delivered to me on the west coast 2 days later! I had an excellent experience with cabinetparys.com."