"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"I tried 3 handymen and 2 box stores in my area, with no luck at all, while trying to exchange 2 cabinet door hinges. FINALLY!!! CabinetParts.com found my discontinued hinges (still discontinued), found the "new" model hinges that would work to replace the originals (now 23 years old), and got them to me quickly and at a very low price. Now to install them - but so far, it all looks good."
"I run a handy man business and need parts like this all the time. Will definitely be a returning customer "
"My parts showed up promptly, correct, and functioning as expected."
"very poor or not at all customer service, I called to ask a short question, and they promised to call me back in 24 hours, but I never received a callback. I won't recommend this place to buy cabinet parts."
"Order here if you plan on not receiving your order after 4 weeks even though it was promised to ship next day. Customer service? Responsive. Their response is that your order will be shipped when they feel like shipping it.
Never, ever again. "
"After a long search other places, found the part we were looking for. "
"We were thrilled to have our cabinets earlier than the projected delivery date.
The cabinets always for together with ease.
Great products. "
"Fast delivery, good quality"
"I had been looking for a discontinued hinge for months and after several unsuccessful attempts, I found a hinge on cabinetparts.com that worked perfectly. Great selection!!"
"I think box got damaged during shipping and some items fell out and did not get put back in but the box received a lot of tape by shipping company and sent on. Cabinet parts made good on delivering the rest of the missing items.
Rich P
Pittsfield Me."
"All of my orders have arrived on time and well packaged. The products are just as described and I got exactly what I needed. Thank you."
"Received good quality items at a fair price and delivery was on time. What more could you ask for?"
"Overcharged me on shipping! "
"Received a damaged product and promptly reported to admin. Response with admin was slow. Resolution was a modest refund. "
"Ordered 2 sets of drawer guides. They sent three right sides and one left side. They won’t send me another left side until I return the extra right side that they sent incorrectly."