"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"Wrong material. No response"
"Very helpful. Sent pictures and matched hinges perfectly. "
"This hinge was supposed to be compatible with the one I was replacing, which is no longer made. I haven't yet installed the new hinge because the hole in the cabinet door is much smaller than that part of the new hinge. As a result, I don't yet know if the rest of the hinge will work."
"We searched cabinet stores for slide part unsuccessfully. Went online and ordered the part. It arrived quickly and is high quality. We installed it with moderate difficulty. Very satisfied. "
"I needed to print a receipt for an earlier purchase, but the only way I could do that was to re-order and cancel the order."
"Excellent response to my order. The product reached my home sooner than expected and the product is exactly what I needed."
"Product is now installed and seems to be a quality product. Happy with the item. A few thoughts:
- I felt shipping was expensive. Most sites provide free shipping - particularly on a product that costs almost $400
- Instructions were terrible. I had to go to several 3rd party videos to figure out how to install.
- No installation hardware is included! I had to make a trip into Home Depot to purchase wood screws to complete the install.
- With the set up of my cabinets this product requires a thick shim for installation. This also was not included and I had to fabricate my own.
These are the reasons for a 3 star review. A product that cost me almost $500 should not cause me this much headache
"
"Delivered as promised. Thanks again."
"Helped me find the appropriate parts for my project"
"I have obsolete cabinet hinges and customer service was able to cross reference them to a replacement model that fit and works perfectly. I also received my hinges in 3 days!"
"The item was a perfect fit and delivery was much faster than expected. "
"Great communication and overall good experience.
The pulls are perfect. I'm very satisfied with the pulls and the seller."
"Parts that were impossible to find elsewhere were delivered quickly, worked great at a very good price. "
"After running around to several hardware stores looking for the hinge I needed, I easily found it from Cabinetparts online. It was shipped to me quickly and was just the piece I needed. "
"Fast shipping and good prices "