"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"Cabinet parts regulary ships quick. Normally I have the parts 2 days after order with out expediting charges. "
"I needed hinges for 30 year old cabinets. While no longer available,Sherry was able to locate and recommend one that would easily replace existing hinges. Her personality made the experience wonderful."
"Ordering was easy. Being a bit cautious about ordering four custom sized sliding drawers for 2 large kitchen island base cabinets, I spoke to a representative before ordering - to make sure I was measuring everything correctly. The drawers arrived quickly and I installed them the day after delivery. I'm not the best carpenter and it took me awhile to figure out the best way to install them - after watching a few methods on you tube. My only suggestion for Cabinetparts.com would be to have some easy to find instruction videos on their website. Other than that, I'm happy with my purchase. Thank you, Cabinetparts.com! "
"Sales was excellent. Documentation not so much"
"Some drawer glides showed up. Others took another 5 day. I have clients. Not happy waiting. I was not happy waiting either. "
"Found all the parts I needed easily.
They were delivered as promised and well engineered . Another project completed with your quality products from Rev-a-shelf!"
"Blum Industries told me that the replacement was a match to what cabinet parts had . I ordered it to fine out that it wasn’t the exact hinge that I needed. I wasn’t, I installed the cabinet parts hinge in an area that was less obvious and harmless. It worked but Mickey moused!"
"Not good. Agent couldn’t help me w questions about products. Told o had to buy something that I didn’t need. "
"Right parts, quick shipping "
"Cabinet Parts had the exact parts I was looking for at a good price. I was originally told they would ship the next day then received an update a couple hours later indicating they would ship in 2 weeks. That new ship date came and went without the products arriving. I had to contact Cabinet Parts to find out what the delay was. At that point I was told they were backordered. I finally received my order 3 weeks and 3 days after placing it and everything was well packed and in excellant condition. While I understand items can be backordered from the manufacturer, I feel Cabinet Parts should have been upfront about what was causing the delay without me having to initiate the follow-up."
"Just what I ordered, and it arrived quickly. "
"Easy to shop and great products and selection."
"Cabinet Parts has many items which are difficult to find in Chinese and Mexican chain stores. Every time I ordered hardware from this company the order was filled correctly and shipped within a reasonable time."
"My kitchen is in the middle of a total remodel and a carpenter accidentally broke one of the drawer slides. The manufacturer delivery estimate was longer than I hoped. So I just Googled the part number off the unit and found your site. It was so very easy to locate the replace part on the site and delivery was so efficient that we lost no time on the job. Thank you. jb"
"Unable to return items I bought. Very poor communication "