"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"Sherry was extremely knowledgeable and extremely helpful!!"
"I looked everywhere for the exact replacement hinge that not even Grass, the manufacturer had. Cabinetparts.com had the base mount that was broken and it was less than $2. I ordered 4. Replacement hinges from the local home improvement store mounted differently and were almost $30. "
"Came quickly, just as described and fit perfectly. "
"Couldn’t find reply to my questing why I haven’t received my order. Latest from t
FedEx said the package left Olathe KS and nothing after. I still don’t have my package and no help. Yes, I’m not a regular customer but still….i need those hinges I’m disgusted amd very unhappy. Was supposed to be at my house in AZ on July 29. I th8nk the package took a trip to the Olympics. "
"using the instructions provided, i was able to order th correct hinge"
"No issue; got what I ordered in the time it stated it would be here. "
"Several doors had failing hinges and researched a lot to find the perfect replacements. Great quality and perfect for the job. Fast shipment. Easy to make purchase."
"Product is good.
Web site was easy to use.
Prices were fair.
The delivery was not great. I paid for the 2 day delivery, but it took over a week."
"Had exactly what I needed. Very helpful and Courteous. Quick shipping."
"Delivery was 6 days after promised date"
"It had a little bit of damage to it. Also I would have loved to have gotten a receipt for it for my records. "
"You had exactly what I was looking for. All the hardware stores around me did not have what I needed."
"When I ordered my drawer slides in July i was told they would ship in july. Now it has been revised to Sept 27. Very unprofessional."
"They matched up the proper hinge. When I received it, it fit just like the original that was installed in '94."
"Easy process! They had the exact part I needed, it arrived quickly and fit perfectly. Will order again if I need the correct part."