"Very great customer service and customer friendly excellents."
"I had to re-schedule my appointment to my mechanic twice. The parts did not show up as expected. Received an email stating it will deliver the following day, and nothing show up. "
"Great prices and customer service."
"Carparts.com has been a good experience. A wide assortment of parts. Several warehouses to ship from so shipping times are excellent. Good quality parts. A lifetime warranty on the parts I purchased. Can't beat that. I'll be a return customer for sure."
“Hi fnthusted,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you for choosing CarParts.com. We look forward to serving you for many years to come!
Regards,
CarParts Tea,”
"The whole process from ordering to installation was quick and easy. "
“Hi M.Nolan,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you for choosing CarParts.com. We look forward to serving you for many years to come!
Regards,
Paul D.
Customer Advocate Team
CarParts.com”
"
"Exceptional customer service! The gentleman was polite and professional, ensuring a positive experience. I plan to consistently order my parts from Car Parts due to this outstanding service. Thank you again for the excellent customer care!""
“Hi ochartier,
We are incredibly grateful that you took the time to share your feedback with http://CarParts.com . Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
Thank you for doing business with us.
All the best,
Anthony C.
Customer Advocate Team”
"Part was like OEM. Arrived quickly. Communications was excellent. "
“Hi parkermonte55,
We are incredibly grateful that you took the time to share your feedback with CarParts.com. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
Thank you for doing business with us.
All the best,
Anthony C.
Customer Advocate Team”
"I found exactly what I was looking for to make the repairs to my vehicle and at the right price. The parts were delivered in a very timely manner for me to have them installed before my son went back to school."
“Hi gregorysanders1088606316,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Thank you.
Shebet C.
Customer Advocate Team
”
"Parts came a day late and there was missing the rear brake pads. However, Carparts reached out to us the same night and helped us resolve. I also was able to get the 10% coupon that hadn't seemed to work originally. Will definitely shop here again!!! "
“We are thrilled to hear that despite the delay and missing items, we were able to resolve the issue promptly for you! It's fantastic to know that you also benefited from the 10% coupon. We appreciate your understanding and will strive to deliver an even better shopping experience next time. Thank you for choosing Carparts.com!”
"Have ordered several parts from here and never a problem. "
“Hi Reviewer417431658
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Bry M.
Customer Advocate Team
CarParts.com”
"Not happy at all spend$100 on a pruduct and it comes bent and it was taped that way also "
“Hi Jackub,
Thank you for feedback. We are sorry to hear that the part you received was damaged. This is not the kind of experience we have our customers have. We sent you an email today and we are hoping for your response.
CarParts Team”
"I was very happy with the customer service experience. The gentleman was very polite and professional. I will continue to order my parts from Car Parts in the near future. Thanks again for the Excellent Service !!"
“Hi,
Thank you for giving us a 5-star rating. We at CarParts.com were thrilled to know you were satisfied with the service provided. We hope to do more business with you in the future.
Kind regards,
Josely M.
Customer Advocate Team”
"Courteous and professional and I like it to talk to person thank you very much for helping me
"
“Hi Reviewer3289279435,
We are thrilled to hear about your positive experience with us! Thank you for taking the time to share your feedback. We always strive to provide excellent customer service, and we're glad we could assist you. Thank you for choosing Carparts.com!
Regards,
CarParts Team”
"The mirror is just a standard replacement. It does not fold...be advised if you're buying this product for the purpose of having a folding mirror."
“Good day!
I'm sorry to hear about the issue you experienced with the mirror you purchased. We appreciate your feedback so we could check this matter. We sent you an email to further assist you with this concern, kindly reply to our email for immediate help.
Thank you,
CarParts Team ”
"I would never shop with u guys again. Said free shipping now it was 10 dollars never again "
“Hi Reviewer3932353492,
Thank you for your feedback. Based on The free shipping promotion, applies to selected brands and items within our program, and unfortunately, the mirror you're interested in isn't currently part of this promotion. We sent you an email today and we are hoping for your response.
CarParts Team”
"Super easy to order and got quickly"
“Thank you so much for the fantastic review! We are thrilled to hear that you found our ordering process quick and easy, and that your order arrived promptly. Your satisfaction is our top priority and we appreciate your feedback. Thank you for choosing Carparts.com!”
A rep from Carparts.com, CustomerAdvocateTeam, has responded:
“Hi AdamT253,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Bry M.
Customer Advocate Team
CarParts.com”