"Very great customer service and customer friendly excellents."
"I purchase after market head light assemblies for my 2009 Volvo XC90 and they fit perfectly. Very please with the fast delivery and quality."
"I'll probably never order from y'all again...."
“
Good day!
Thank you for sending us a review, for letting us know about the situation you have with your shipping. Rest assured that we will review this matter and address this with our shipping department. We sent you an email to further discuss this concern, kindly reply to our email if you have questions.
Thank you,
Patrice
Customer advocate team”
"He was thorough , and friendly "
“Hi Reviewer3539340416,
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Thank you.
Shebet C.
Customer Advocate Team”
"Parts arrived earlier than estimate so I am pleased. I still have to check for fit but it looks good."
“Hi Reviewer216501304,
I hope this email finds you well. I am writing to offer my heartfelt apologies for the inconvenience and disappointment you experienced with the Control Arm Bushing you received from us.
We are happy to know that your order was delivered earlier than expected. I am currently confirming with our warehouse the quantity of this part number.
We sent you an email today. Please reply to the email so we can further assist you.
Thank you,
Shen S.
Customer Advocate Team”
"
I have ordered several times. This is my go to parts store. they are fast and efficient and my parts are exactly what i ordered.
A great find......so glad to have this company available and helpful.
Thank you for your excellence in Service.
Teresa"
“Hi tgm3701664409,
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"I ordered a taillight for my Kia and wasn't sure how it was going to turn out…so I took a risk and when I received my part I was extremely satisfied with my order. The part was exactly as described and low and behold the tail light had the light bulbs already installed. Good looking out CarParts.com "
“Hi Dannyvkillnit,
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"Great deals on parts and very responsive customer service if incorrect parts are ordered. Replacement parts came quickly and return was simp"
“Hi DudeWheeler79,
We're thrilled to hear that your experience with us was better than dealing with the dealership! Providing great deals on parts and responsive customer service are top priorities for us. We're glad we could quickly resolve any issues with incorrect parts and make the return process simple for you. Thank you for choosing us, and we look forward to serving you again in the future!
Regards,
Josely M.
Customer Advocate Team
CarParts.com”
"Easy to use. Had what I was looking for!"
“Hi Reviewer1768168013,
We are happy to hear that you are satisfied with the part that you ordered from us. We, at CarParts.com feel great achievement knowing that we helped another customer put their vehicle back on the road. Thank you for this feedback!
Thank you,
Norylin T.
Customer Advocate Team”
"Can’t comment on the parts because the shipment was delayed twice, then when it showed it was delivered Friday it was not. It finally showed up Saturday afternoon after I had already gotten the parts. Need a refund and do not want to pay for shipping.
"
"I was every impressed with the quality and price and also how fast the part came. I will be ordering all my parts from you from now on.
-Vince"
“Hi vince1333505146,
We are incredibly grateful that you took the time to share your feedback with http://CarParts.com . Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
Thank you for doing business with us.
All the best,
Anthony C.
Customer Advocate Team”
"Quick and easy order experience. "
“Hi,
Thank you for your 5-star rating. We are delighted that you are satisfied with the part and the service you received from CarParts.com. We look forward to doing more business with you.
Kind regards,
Josely M.
Customer Advocate Team”
"As a first-time buyer I was quite impressed with the website and the quality of the product I ordered. I wouldn’t hesitate to buy again."
“ Hi,
Thank you for your wonderful review. We are glad you enjoyed your car part-buying experience with us at CarParts.com. We hope you have safe travels and we look forward to serving you again soon!
Kind regards,
Josely M.
Customer Advocate Team”
"I ordered a pump and reservoir it was an exact fit plus it came fast with notice of delivery. I will be telling my friends and family to check you guys out "
“Hi cris597746353,
Thank you for leaving a wonderful review. We, at CarParts.com are thrilled to hear such good feedback. We hope to do business with you again soon.
Thank you,
Norylin T.
Customer Advocate Team”
"I got exactly what I ordered and it came quick. I did drop the headlight and a piece on the inside broke but I’ll still order more from here. Everything’s cheaper on this website than any other I’ve checked out. I just ordered another driver side headlight housing and excited already "
“Hi Danireviews,
We are happy to hear that you are satisfied with the part that you ordered from us. We, at CarParts.com feel great achievement knowing that we helped another customer put their vehicle back on the road. Thank you for this feedback!
Thank you,
Norylin T.
Customer Advocate Team
”
"It was always good that the reason I always order from you all..."
“Hi Reviewer3866926169,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Thank you,
Norylin T.
Customer Advocate Team”
A rep from Carparts.com, CustomerAdvocateTeam, has responded:
“Hi volvodriver4199281949,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you for choosing CarParts.com. We look forward to serving you for many years to come!
Regards,
CarParts Team”