"Very great customer service and customer friendly excellents."
"It’s so great doing business with this business, I’m so happy. I will recommend to all my friends and family. "
"Very helpful about the situation!"
“Hi Reviewer1408005392,
I'm really glad to hear that you found our response helpful! If you need any more assistance or have any other questions, feel free to reach out. I'm here to help!
Thank you,
Shebet C.
Customer Advocate Team”
"Carparts.com comes through again!! Part arrived two days early, fit perfectly and the price was way better than any other online source. "
“Hi mbasssd,
We are happy to hear that you are satisfied with the part that you ordered from us. We, at CarParts.com feel great achievement knowing that we helped another customer put their vehicle back on the road. Thank you for this feedback!
Regards,
Bry M.
Customer Advocate Team
CarParts.com”
"The part I orderd was suppose to be delivered 03/28/24 and now i received tracking information that it MAY arrive on 03/30/24. I will be traveling now with a broken tal lamp lense. The reason I ordered from Carparts was because of the price (of Course) but because I thought it would arive before I had to travel!!!"
"Our driver's side mirror was badly broken, but the housing stayed intact. Carparts.com had the compatible glass and backing plate. Delivery was very quick, and the price was excellent. Installation took just minutes without needing tools. We are now going to get the vehicle inspected. We give Carparts.com two thumbs up! Thanks"
“Hi mallonb52,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"I like carparts staff very professional and very knowledgeable and I love the video break down and set up"
“Hi Reviewer1866231938,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you for choosing CarParts.com. We look forward to serving you for many years to come!
Regards,
CarParts Team”
"I got exactly what they advertised, no surprises, no disappointments. They said it was oem and would fit on my car, no issues. They were right. The replacement was remove the old one, plug in the new one. Now my back up camera gives a clear, distinct image. I would recommend dealing with Carparts without hesitation and with complete trust in them, their products and their service."
“Hi brucesudduth,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you for choosing CarParts.com. We look forward to serving you for many years to come!
Regards,
CarParts Team”
"Had the part I needed. Arrived in a timely manner. Would recommend "
“Thank you for your feedback! We're delighted to hear that you found the part you needed and that it arrived promptly. Your recommendation means a lot to us. If you ever need assistance again, don't hesitate to reach out. We're here to help!”
"They delivered what I ordered when they said they'd deliver it and at a very competitive price. Very happy customer! Subsequently I placed another order. Same result."
“Hi esmojo,
That's fantastic to hear! We strive to consistently meet and exceed your expectations with every order. Thank you for your continued trust in our services. If there's anything specific you'd like to see improved or any additional support you require, feel free to let us know. We're here to ensure your experience remains top-notch!
Thanks,
Emmy C.
Customer Advocate Team”
"Order transmission, it was received. Sent in core for return and been given the runaround about receiving my core deposit. Don't do business with this seller. Fair warning
"
“Hi richardrael,
Thank you for sharing this review about the core return.
We apologize if this has caused you any inconvenience. We have coordinated with the vendor and made a follow-up about the refund for the core return. We will provide you an update once we hear from us.
Thank you.
Shebet C.
Customer Advocate Team”
"On time delivery. Great experience. "
“Good day! Thank you for taking the time to write about your experience. We're happy to hear that your order came on time. We look forward to doing business with you again!”
"I was a little skeptical because the price was so much better than other places. I wondered if they would be the right parts and if everything would fit. When my parts arrived they fit, but one was damaged and I was again concerned that they would not take care of me. I submitted a return and called about 48 hrs later because I wanted an exchange rather than a credit. The representative quickly processed the exchange and gave me the RMA. I returned the part that day and received my replacement within 3 days. i installed it the following day.
New parts look great and work well.
Very happy. Would recommend and use again."
“Hi thomasdicarlo,
Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that you had a positive experience with our product/service. Your feedback means the world to us and serves as a great motivation for our team to continue delivering excellent service.
Once again, thank you for your support and for choosing CarParts.com. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're here to help!
Warm regards,
Shen
Customer Advocate Team”
"Easy to find cheap and great experience"
“Hi Reviewer1374720683,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you for choosing CarParts.com. We look forward to serving you for many years to come!
Carparts Team”
"The new headlamps were a perfect fit for my '07 G6GT hardtop! The website is super easy to use, the price was reasonable, and the quality check for proper fit was reassuring. Thanks CarParts team!! You are my go-to place for my automotive needs!"
“Hi FriendlyFlamingo-83107,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you for choosing CarParts.com. We look forward to serving you for many years to come!
CarParts Team”
"The price is affordable. The brand is recommended. It has good reviews."
“Hi armandojimenez4174007796,
We're thrilled to hear that you find our prices affordable and that you trust the recommended brand with good reviews. Your satisfaction and confidence mean a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out.
Thank you,
Norylin T.
Customer Advocate Team
”
A rep from Carparts.com, CustomerAdvocateTeam, has responded:
“We're thrilled to hear about your fantastic experience with us! Thank you so much for your kind words and for recommending us to your friends and family. We truly appreciate your support!
Warn Regards,
CarParts Team”