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Product & services pricing
3.72/5
Chance of future purchase:
3.27/5
Shipping & packaging:
3.15/5
Customer service:
3.38/5
Return/Replacement policy:
3.20/5
Featured Review


Verified
5/5

2024-02-13

New Car Parts

"I checked several Car Parts Sites & CAR PARTS had the best prices & delivered the parts within 2 days of placing the order. The parts fit perfectly & look great."

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Rep reply posted 2024-02-13
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi James,

Thank you for leaving a wonderful review. We, at CarParts.com are thrilled to hear such good feedback. We hope to do business with you again soon

Regards,
CarParts.com”


Verified
5/5

2024-02-12

Good job!

"Everything arrived well ! "

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Rep reply posted 2024-02-12
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi josedemellocorrea,

Thank you for leaving a wonderful review. We, at CarParts.com are thrilled to hear such good feedback. We hope to do business with you again soon.

Kind regards,

Josely M.
Customer Advocate Team”


Verified
5/5

2024-02-12

Great customer service

"Bought a lot of items from here, one item had a poor fit and they took care of me with no problem and quickly! Great customer service!"

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Rep reply posted 2024-02-12
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi francoflores,

Wow! Thank you for the awesome review. Please visit CarParts.com again soon!

Regards,

Bry M.
Customer Advocate Team
CarParts.com”


Verified
5/5

2024-02-12

quality products

"Mirrors I got for my van work perfect
Fit perfect n great price
"

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Rep reply posted 2024-02-12
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi cccenteno,

We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!

Thank you.

Shebet C.
Customer Advocate Team”


Verified
5/5

2024-02-12

easy spending

"From the search of the part to the process of receiving my item in a timely manner. It was a breeze"

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Rep reply posted 2024-02-12
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi mrslcbell,

Thank you for taking the time to write about your experience. It is wonderful to hear that your package was delivered on time and that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Thank you

Shebet C.
Customer Advocate Team


Verified
5/5

2024-02-11

Fast shipping

"Very reasonable pricesfor brand name parts
And fast shipping
"

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Rep reply posted 2024-02-11
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Reviewer3877396282,

Thank you for taking the time to write about your experience. It is wonderful to hear that your package was delivered on time and that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Thank you.

Shebet C.
Customer Advocate Team”


Verified
5/5

2024-02-11

Excellent customer service

"Quick communication. Good service. "

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Rep reply posted 2024-02-11
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi carlosborelly,

Thank you for leaving a wonderful review. We, at CarParts.com are thrilled to hear such good feedback. We hope to do business with you again soon.


Kind regards,

Josely M.
Customer Advocate Team”


Verified
5/5

2024-02-10

Amazing

"So easy great prices, and everything arrives intact. "

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Rep reply posted 2024-02-10
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Matthew,

Thank you for your kind review! We’re delighted to hear that your car part-buying experience with us at CarParts.com met your expectations. Safe travels and we eagerly await the opportunity to serve you again soon!

Kind regards,

Josely M.
Customer Advocate Team”


Verified
5/5

2024-02-10

Carparts is a plus!

"Recently I've had to order two parts for my poor 2004 buick. As anyone who's ever owned a buick, you know that when one thing goes down.. it becomes a domino effect. Carparts.com is the perfect site for finding those needed parts without breaking your wallet. Shipping time is exceptional and... the parts I've received are new right out of the box unlike another unnamed online retailer. I'm hoping that this last part I just purchased is the last one I'll need for now but if I find myself in need again sooner than expected, I know where I'm going: Carparts.com!"


Rep reply posted 2024-02-10
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi csmith5170,

We are happy to hear that you are satisfied with the parts that you ordered from us. We, at CarParts.com feel great achievement knowing that we helped another customer put their vehicle back on the road. Thank you for this feedback!


Thank you,
Norylin T.
Customer Advocate Team


Verified
5/5

2024-02-10

Fast and accurate service.

"I ordered a pair of headlight assemblies for my Nissan. They shipped separately, one arriving two days after my order, the other arrived two days after the first. The parts are correct, shiny new and ready for install. I will order from these guys again. "

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Rep reply posted 2024-02-10
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Reviewer3644772021,

We are happy to hear that you are satisfied with the part that you ordered from us. We, at CarParts.com feel great achievement knowing that we helped another customer put their vehicle back on the road. Thank you for this feedback!


Thank you,
Norylin T.
Customer Advocate Team”


Verified
5/5

2024-02-10

Very good and TRUSTING company. Always go with them !!!!

"Experience, and patience ! "

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Rep reply posted 2024-02-10
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Reviewer3827586661,

We are happy to hear that you are satisfied with the service and the part that you ordered from us. We, at CarParts.com feel great achievement knowing that we helped another customer put their vehicle back on the road. Thank you for this feedback!


Thank you,
Norylin T.
Customer Advocate Team”


Verified
5/5

2024-02-10

Highly Recommended

"Ordering was quick and easy...I highly recommend it to anyone anywhere shopping for vehicle parts on a budget! "

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Rep reply posted 2024-02-10
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Reviewer4028512951,

We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!


Thank you,
Norylin T.
Customer Advocate Team”


Verified
5/5

2024-02-09

Amazing

"Lady was nice and good to work with, satisfied "

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Rep reply posted 2024-02-10
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Good day!

Thank you for taking the time to write about your experience. We're happy to hear that we were able to resolve the concern to your satisfaction. We look forward to doing business with you again!

Regards,
CarParts.com”


Verified
5/5

2024-02-09

Excellet services

"Just spoke with customer support, he was very helpful with all the query i have with my car part appreciate the work "

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Rep reply posted 2024-02-10
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Good day!

Thank you for taking the time to write about your experience. We're happy to hear that we were able to help to your satisfaction. We look forward to doing business with you again!

Regards,
CarParts.com”


Verified
5/5

2024-02-08

Great Business

"Very knowledgeable and prompt with delivery. It came one day earlier than stated. Well packaged. "

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Rep reply posted 2024-02-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi drlsgt,

Wow! Thank you for the awesome review. Please visit CarParts.com again soon!

Regards,

Bry M.
Customer Advocate Team
CarParts.com”