"I am completley satisfied with the speed, professionalism, of this company.
I ordered the Olympus C4000 digital camera over the telephone,
(this is the 3rd. online store I tried to buy this camera from) and spoke to LINDA. She assured me the camera was in stock and my order would be processed Jan. 2. There was no high pressure to buy accessories or extended warrantees. My order was processed on Dec.31, and I received my camera Jan. 4th.
I would recomend anyone to do business with this firm, even though their prices aren't the lowest, there service and honesty more than makes up for the price."
"Ordered Canon S230 at 5 p.m. Dec 9 for $365 plus $21.25 shipping for 2-day air. Made it clear that it was important that I have the camera before Dec 14, and they said that it would ship on either the 10th or 11th.
Camera arrived Dec 11 and appears to be factory new in box.
The Salesman, Joe, was efficient though not overly friendly. He only asked once about accessories and took no for an answer. I did get cut off once during the conversation and have to call back, but that was my only problem."
"Ordered Nikon 5700 on their web site 11/16 (Sat.). Received an email 11/17 to contact them regarding the order. From some of the reviews, I expected to be bombarded to buy extras before they would ship it to me. I was asked about an extra battery and a CF card, which I declined. No pressure. I called 11/19 a little after 3:00pm and got a tracking number, and it was delivered yesterday (11/21)."
"Price was right, but order tracking at the site is basically worthless. I had to cancel the order, and even though I canceled before the charge was submitted, they still charged my card. I called Customer Service, and after a ten minute hold, I was told that the order was cancelled (website tracking only said "in process"), but that credits don't get processed until the weekend. When I politely tried to register a complaint, the CSR got argumentative and even said "How is this our fault". When I said I didn't want to argue, she hung up.
I will not do business with them again. "
"I ordered a Sony TRV950 camcorder at 1pm Friday & received it Sat at 10:30am. After telling the salesman I needed it quickly, he said Sat overnight delivery was
"really expensive"-$99. That was still a great deal to me because I saved $750+sales tax over buying it locally in Houston. I received no hard selling, just a very businesslike transaction. It was a very pleasant surprise! Will definitely buy from in the future!"
"Ordered a canon printer but put in a different shipping address. Got a call from them (wow, a live person) about the order being cancelled. I already re-ordered using my home address but it was nice (and reassuring) that they would call.
Item was shipped promptly and at a great price! They do try to sell you other stuff (my case photo paper) but it wasn't a hard sell, more like a suggestion.
I'd definetly shop there again."
"My sister bought from them a couple weeks back, so I figured I'd give them a shot.
Bought a Canon G2 from them on Monday afternoon (Nov 4th), paid $40 for expedited two-day shipping. On Tuesday I got a followup e-mail telling me that that I needed to call and confirm my order. I did, and was told the order was already processed and would be shipped out on Thursday (8th, at the 72 hr window as promised on the website), and should arrive the following Monday (11th) Did not receive the expected accessories sales-pitch.
Well, I arrived home last night to find a fedex slip on my door, and ran out to the pickup location to find the camera.
Not sure if I should mark them down points for the misinformation but I got the camera about 54 hours after I ordered it. Charge to the CC was correct, don't really have anything to complain about.
Beautiful packaging, everything was as promised."
"Ordered 2 Canon S230's on 10.31.2002. Order shipped via DHL next day air and arrived in 1 business day. After reading some of the reviews here, was skeptical, but I don't have any complaints. Inquired upon order status, but never received response. Didn't matter since order came so quickly. Good job!"
"I am disapointed with the unprofessional operations of this company. First, I got a phone call at home from these guys two days after I put the order on thier Web site, giving me the hard sell to purchase a lot of extra stuff I don't need. This sales hack was very annoying and wouldn't take no for an answer, basically wasting my time. Second, I paid extra for 2-day delivery of this item. It came 8 days after I placed the order! I will not do business with them again, it is not worth the aggrivation. "
"I wanted a Canon Elura 40MC camcorder. At local stores the prices were close to $1000. Online at IbuyDigital.com, they had it for $690. I was a little skeptical at first, but the reviews here were positive, so I went with them. I place my order on a Tuesday and received it on Monday via Fedex. It was brand new and in perfect condition. Ordering was simple, customer service was excellent, and the price was great. I even received an email with Tracking numbers, so I knew when to expect my delivery.
I am VERY pleased with IBuyDigital.com. I would definately order from them again. "
"Recently purchased a Canon digital camera with Ibuydigital. Service was very good and straight forward, there was no pressure to purchase additional unwanted extras. The delivery was made on the date expected. I even called them a few times to follow up and they were very helpful. Ibuydigital is in the top of my list of on-line electronics retailers.
"
"I talked to Scott to verify if price shown on website was still valid. He said that it was, and then began the accessories sales pitch. I said no, that I was upgrading my system, but the offers still came. I decided on the warranty and extra battery just to make sure I would get the item I really wanted. Even with the extra items, I still paid less than other retailers wanted. The Nikon Coolpix 5700 is the USA version with a one year warranty. This is my second purchase from them and I have found that it probably is the item being ordered that determines how much pressure is put on accessories. They have great merchandise at very good prices, and I received my camera two days after order wss placed."
"ABSOLUTELY DO NOT ORDER FROM THIS COMPANY!
Could not deliver overnight but no intention or indication to me by phone or e-mail that they could not deliver. Had to call twice to first verify they were shipping and told yes it was in stock and would be shipped over night FedEx and then the next day to verify that in fact the order was cancelled because they did not ship. A simple e-mail or phone call would have been so helpful. I don't think I will ever attempt to deal with them again.
And on 8/10 I discovered they charged my credit card account even though they had ample time to not do that. A scam place. WATCH OUT!
8/14 after sending e-mails with absolutely no response at all, I sat and waited until I got through to them. They did not even acknowledge my e-mails but the first person said, "you mean you cancelled and we charged you. You must have cancelled after we shipped." I say, "Shipped? cancelled. You charged me. I want my money back." He says, "Let me transfer you to the person in charge of refunds." Anyway, supposedly she will send refund this afternoon, Wed., 8/14.
Money was refunded on Thursday, 8/15/02. Thank you.
"
"Purchased a Minolta Dimage 7i Digital Camera on 7-30-02. Spoke to Jake who asked if I wanted any accessories but was not aggressive or pushy. 7-31-02 got e-mail with FedEx tracking number. 8-2-02 received package at noon. Camera with accessory kit and USA warranty card were intact, in new, unused condition. This was a no-hassle etailer experience. I would not hesitate to recommend them to others or use them again."
"Tuesday (7/09): Ordered a Canon ZR40 camcorder. I Buy Digital had almost the lowest price at Pricegrabber. Phoned in order to get the 'accessory sale' out of the way. They politely offered, I politely declined, we closed the deal with shipping by Fedex Saver.
Wednesday: Received e-mail from Fedex that camera picked up by them at 3:00 PM with tracking number.
Friday: Camera arrived at Noon, brand new with all accessories. Online buying dosen't get any better."