"Bit difficult to understand dialect but otherwise very good"
"Best electric company by far."
"Other than the survey being too long, it was acceptable."
"The representative was very thorough and kind. Gave me time to make a decision on what I wanted to do with the options she gave. Called me back as promised and resolved the issue I was having. We need more customer service representatives like this."
"Good experience as always."
"Excellent. No problem with Constellation, only JCP&L"
"The representative was very courteous, listened to my issue patiently and resolved my issue."
"I hate you guys. You are Corporate robber barrons just like in the mid 1800's."
"I would like Constellation to bill their customers upfront—accurately. It’s been several times that my AGL charges were omitted from my bill, only to be seen double the amount on the following bill. Constellation will have to eat those charges, or run the risk of losing a 15 year customer. I have been with you all sine the days of MX Energy. Everyone is pleasant from a customer service standpoint, but the inaccurate billing must end."
"Kudos to Carlos for being knowledgeable, professional and having a great sense of humor. He solved my issue in a matter of minutes. Thanks!"
"Can not think of any issues. The service was just great. Thank you so very much..."
"My chat was rather lengthy, but necessary, considering the paperwork and regulations which I understand Constellation must follow. I am certainly glad I did this, or I would be paying a much higher rate for my gas delivery if I had just rolled over my current rate. I appreciate an even lower rate by locking it in for 24 months."
"Customer service is very helpful"
"Mr. Lewis was very helpful and was able to address my concern regarding the two months of ALC fees vs one on my bill. This technical glitch has happened before and he was able to credit our account one of the charges. He was polite and funny too and I am completely satisfied with his customer service."
"When resolving issue my needs were met. The voice of the customer was put first."