"The thought of Constelation is its a fraudulent company with incompetent customer service reps"

"Overall very good. My issue was resolved the agent was very kind."

"Was very satisfied with response."

"My experience initially was not good base on the staff that attended to my issue but get better the second time."

"I don’t think I’ll renew after my contract expires in Dec. I didn’t have these problems in the past."

"very pleasant & knowledgeable"

"In the beginning when constellation was startex power I had no complaints. Towards the end I was not going to renew my service, it was renewed without my consent and the amount I pay per kilowatt is very hi, I've tried several times to lower it with no resolution. I will not be renewing my service after contract has ended."

"Representative was friendly, clear, and concise. He used specific data to explain price structure, which allowed me to make an informed choice to continue with the thriftiness of Constellation service. I appreciate the concern shown and his willingness to help answer my questions. Thx."

"My overall experience with Constellation is above average. Even when I have an issue, I have always spoken with someone who demonstrates the epitome of customer service, even if I have to ask to speak to another or I call back to speak to another. Thank you!"

"I was chatting. The experience was great. He helped with and gave me more info than expected about what pkg to go with when renewing. Made sure I wasnt confused and answered all questions and comments in a timely fashion."

"I feel the constellation is incompetent when they can't even build their customers properly month after month I keep being double-charged Atlanta gas light charge because on the previous month the Atlanta gas light charge was not on the bill which in my opinion is not my fault when I bill my customers everything on the bill is for that month there's no hidden charges there is no added I forgot to do this is ridiculous that this large of a company cannot handle their own billing problems and to end I like the gas company that I have but I would not recommend it to anyone else because of this reason I am looking for a different Gas provider that will work better as a company than constellation does"

"Good experience. You called me back the next day after I reached out via your website after-hours. Very courteous person called me. Well done"

"customer service was excellent. Yoli was helpful, knowledgeable, professional and friendly. thank-you"

"Constellation has very professional and friendly service."

"It was easy to switch back to Constellation. I’m sorry I ever left!! My electric bill became a summer electric bill within 3 months!!"