"Easy, Knowledgeable , pleasant"

"Usually don't have problems. Thank you!"

"I had good service with constellation; however I wanted to continue to be a customer of constellation but the price increased and no one seem to care in the customer service department whether I got a good rate or not after I voiced my concerns about possibly taking my services elsewhere."

"Your customer service was excellent. This survey is way too long."

"The customer service was Catherine of whom I spoke to, she was so very nice and pleasant. She explain in detail on how to look the meter number, and the previous meter read date."

"Why hS my payment not posted?"

"The customer service was out standing."

"When Once raised the electricity delivery rates to almost .04 per kwh, the customers should have been notified the delivery charges would be half the cost of their usage. My usage was $121, and my bill was $203. That's horrible! I have been a customer since 2008, and I have recommended your company to many people over the years. I will no longer recommend your company, and I will begin researching another company to do business with. Your call centers have been horrible since you moved them to Panama City! I am an extremely unhappy customer."

"Does this particular rep make house calls?"

"I called to determine when my electric rate would be up for renewal. The costumer rep answered my question quickly and to the point"

"Marina, did an excellent job and I was satisfied with the results. Your customer service folks do a good job."

"Very will done. Yes you may."

"I am very happy with choosing Constellation for my electrict service. I highly recommend their service to anyone in need of a power company."

"Easy to reach a representative who was both pleasant and informative"

"This review is for 2 calls I had to make just to avoid renewing my contract. My current contract was expiring 1/29/2020, I called on 1/22/2020 to make sure I did not auto-renew but unfortunately the lady I talked with thought I was cancelling or it was just a miscommunication. However, why I'm disappointed, was the next day I got an email stating that I'm obligated to pay $150 for early termination fee since I cancelled before the contract expires. This is what disappointed me because even if I cancelled, I should have been told there's a fee to do so, I was not given that information, if I was, I would have made it clear what I intended to do and I would not have needed to make anothro call the next day."