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Verified Constellation Shopper
Verified
5/5

2020-03-28

"I had two issues needing resolution. The gentleman who assisted me (whose name I do not recollect) was personable, knowledgeable, and thorough.....and most helpful. You have an excellent customer rep - most unusual when most reps are difficult to understand and not knowledgeable. Constellation: Great supplier, great personnel."


Verified Constellation Shopper
Verified
1/5

2020-03-27

"When frustration increases cognitive ability decreases rapidly"


Verified Constellation Shopper
Verified
5/5

2020-03-27

"Excellent Experience!! Very respectful!!Thank you!!"


Verified Constellation Shopper
Verified
3/5

2020-03-27

"it was what I would expect from a large corporation that was as impersonal as possible"


Verified Constellation Shopper
Verified
5/5

2020-03-27

"I experienced with the constellation representative was excellent. That is waiting to see how long it will take to be in effect."


Verified Constellation Shopper
Verified
5/5

2020-03-27

"It was good. Much better than all those calls that we sometimes have to make to larger corporations."


Verified Constellation Shopper
Verified
5/5

2020-03-27

"Agent was kind and got straight to the problem and resolved it right away"


Verified Constellation Shopper
Verified
5/5

2020-03-27

"Great experience. Basically no wait time. Agent was knowledgeable and courteous."


Verified Constellation Shopper
Verified
5/5

2020-03-27

"I think yall are pretty awesome you always take care of my needs"


Verified Constellation Shopper
Verified
5/5

2020-03-27

"I received a notice that my request to switch to Constellation had been cancelled, I never canceled it. I called customer service and they said they would research and get back to me. A supervisor called me back and explained what had happened and resolved the issue for me at that time."


Verified Constellation Shopper
Verified
5/5

2020-03-27

"Well the first rep couldn't assist me just kept repeating the same thing over an over like it was going to change the way it sounded. But when Nesay the supervisor answered omg very sweet and loyal and trustworthy. She kept me so calm in my time of need. Thank you"


Verified Constellation Shopper
Verified
1/5

2020-03-27

"Very poor experience. To have to contact 3 different companies to resolve an issue is completely inefficient"


Verified Constellation Shopper
Verified
5/5

2020-03-27

"Your customer service representative makes your company stand out from the rest."


Verified Constellation Shopper
Verified
1/5

2020-03-27

"Usually I get great response, but my last issue, has not been resolved."


Verified Constellation Shopper
Verified
5/5

2020-03-27

"Handled my problem with ease mop"