"I had two issues needing resolution. The gentleman who assisted me (whose name I do not recollect) was personable, knowledgeable, and thorough.....and most helpful. You have an excellent customer rep - most unusual when most reps are difficult to understand and not knowledgeable. Constellation: Great supplier, great personnel."
"When frustration increases cognitive ability decreases rapidly"
"Excellent Experience!! Very respectful!!Thank you!!"
"it was what I would expect from a large corporation that was as impersonal as possible"
"I experienced with the constellation representative was excellent. That is waiting to see how long it will take to be in effect."
"It was good. Much better than all those calls that we sometimes have to make to larger corporations."
"Agent was kind and got straight to the problem and resolved it right away"
"Great experience. Basically no wait time. Agent was knowledgeable and courteous."
"I think yall are pretty awesome you always take care of my needs"
"I received a notice that my request to switch to Constellation had been cancelled, I never canceled it. I called customer service and they said they would research and get back to me. A supervisor called me back and explained what had happened and resolved the issue for me at that time."
"Well the first rep couldn't assist me just kept repeating the same thing over an over like it was going to change the way it sounded. But when Nesay the supervisor answered omg very sweet and loyal and trustworthy. She kept me so calm in my time of need. Thank you"
"Very poor experience. To have to contact 3 different companies to resolve an issue is completely inefficient"
"Your customer service representative makes your company stand out from the rest."
"Usually I get great response, but my last issue, has not been resolved."
"Handled my problem with ease mop"