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Verified
5/5

2019-05-12

Great as it always is

"Staff was helpful, we’re able to answer all my questions. I bought a Bluetooth helmet and it has been as good as i was told it is."

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Verified
5/5

2019-05-10

Shark helmet

"Great customer service, took care of helmet issue"

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Verified
5/5

2019-05-06

Excellent Staff

"Staff is amazingly kind and helpful. Thank You Jacob, Valentino, Tyler, and Grace for always being so kind and knowledgeable about gear I purchase. Keep up the excellent work guys.

Rolando and Gina Lenee’
"

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Verified
1/5

2019-04-29

Not what it used to be

"Cycle gear in general has cut down on the dirt bike parts and gear they have offered in stores within the past decade. When I ask if they have something I'm usually give a response of "We can order it". What is the point of having the overhead of a store location if your not going to provide simple stock items like Jets. Forget about trying on dirtbike boots. When I first started riding I was able to go down to my local cycle gear and try on many different brands of boot. Now that my children are older I wanted them to try on some, but my local cycle gear only had two style boots and 3 different sizes. The personnel are borderline rude and arrogant and are always looking to up sell on everything. I always dread going into a cycle gear and usually end up leaving empty handed and disappointed. "


Verified
5/5

2019-04-24

Awesome shop knowledgeable staff

"The staff was able to match a rim and ordered for me great service."

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Verified
5/5

2019-04-13

Best service

"Sales rep was very knowledgable and helpfull. "


Verified
5/5

2019-04-07

Cali boy

"Went in for a few things was super satisfied with the customer service and product I took home "

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Verified
2/5

2019-04-05

Not enough people working there

"Hard to get good service when someone needs to help 3 at a time"

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Verified
5/5

2019-03-31

Your staff was very helpful and understanding

"They let us exchange to helmets with no hassle you will always have our business"


Verified
1/5

2019-03-16

Great customer service bad sister store

"Was looking for a certain helmet for awhile walked in to my nearest store saw it but it’s a rare helmet that’s discontinued but he found it at a sister store. Took forever to ship and helmet that got shipped was not in shoei box all my contents got stolen no pin lock nothing they had to order it still haven’t received it! Helmet wasn’t even packaged right to top everything off they left the tag on helmet. It’s sad cause u spend good money and these helmets ain’t cheap and for me not to get the oem box with stickers and contents inside just upsets me not wanting to go back for business. Not only was it my birthday gift but ruined my whole video which I’ll be posting on YouTube "

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Verified
5/5

2019-03-22

Always....

"Always helpful. Always patient. Always friendly. Always knowledgeable. And I can count on them to give me the best price possible. "

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Verified
3/5

2018-09-12

The staff is very Knowledgeable and considerate.

"They just spend way to much time on one person. It took 35 minutes to just check out with a helmet and there was only one person ahead of me."

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Verified
5/5

2019-03-20

Awesome professional service / workers

"Always fun cycle team keeps everyone involved and feeling appreciated "

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Verified
5/5

2019-03-17

Customer service

"Could not be happier with the level of customer service at the Fresno store.
Great job guys and gals.
Thanks so much for many great brick & morter shopping experiences.
"

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Verified
5/5

2019-03-11

outstanding service

"Very helpful and courteous staff. Thanks "

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