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Verified
5/5

2018-06-14

Thank you for amazing service

"Angle , rick , autumn are so nice they always have a smile on there faces & so knowledgeable when I have a question and so welling to help & go be extra mile when neeed ! Even when the story is busy ( often ) they never get rattled or stressed or look uneasy , always having a smile on there faces ! Thank you for the amazing Awesome work guys & gals !
-TGK

PS good service is hard to find and They all have it , thank you again !
"

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Verified
5/5

2018-05-26

Excellent

"It was great, very helpful , thank you guys, see you soon "


Verified
5/5

2018-04-19

Friendly customer service

"Got a good price on a rear tire stand, and the guy and the girl helping me were cool."


Verified
1/5

2018-04-18

Horrible

"Will not Will not Will not Will not Ever Ever Ever Ever Ever Ever Ever
Spend money in that store again. It was my first and last time. I'd rather drive an extra 30 min to a professional establishment.
"

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Verified
5/5

2018-04-08

Great experience.

"Excellent and friendly customer service. No pressure and solid advice for what I was looking for."

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Verified
5/5

2018-03-31

Great

"The dudes were super helpful and nice. Got set up with what i needed. "


Verified
5/5

2018-03-31

Grrrrreeeeaaatttt

"The store clerk was very knowledgeable and very helpful for me and my son obtaining the right gear to operate our motorcycles.
I was able to return a pair of boots for the correct boots for our upcoming motorcycle class.
My son was even able to purchase a very good helmet that was on sale, even the boots were on sale.....”Great buy for us & we saved money compared to other places selling the same items”....
I will be returning to cycle gear as long as that employee that assisted us is there because he went out of his way to make sure that we were satisfied and had the correct gear....
The gentleman that sold me the boots I returned, he was from another store, I would not ever purchase from him again because everything I had was incorrect showing he was not too knowledgeable of the right gear I was searching for....
(10) stars to this employee today....
"

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Verified
5/5

2018-03-26

Forty years with Cycle Gear

"For forty years I have been shopping at Cycle Gear’s Hayward CA store for tires, mount/balance service, clothing/gloves, helmets/visors, oil & filters, tools and a cycle cover, throttle lock, and a throttle “Cramp Buster” . The men and women there have given me superior service every time. "


Verified
5/5

2018-03-25

Blond woman makes your business great

"I just have to say the young blond salesperson there , is amazing. I wouldnt have thought she would know but she is more knowledgeable than any of the biker guys that work there. I have been riding since I was 5, I sold my last bike 8 years ago. Its been awhile but I felt very confidant that she guided me in the best ways. I spent 700 for a motorcycle tour IM doing the southeast asia at your place. She should be your trainer for all your salespeople..

"


Verified
5/5

2018-03-01

Very good experience.

"Very good experience, and i got exactly what i needed. "


Verified
5/5

2018-02-25

Excellent

"if not for stephanie i would shop online exclusively, not just because she is really good looking,WELL MOSTLY BECAUSE SHE IS REALLY GOOD LOOKING, but she is also really knowledgeable and the ultimate professional and a really kind human being!"


Verified
5/5

2018-02-14

Love this store

"Great place to shop and talk about bikes with people who ride and love riding. "


Verified
5/5

2018-02-10

Helpful staff

"Went in looking for a nice jacket found what I was looking for. Had to go back to get a smaller size and that was a easy in and out thing, very helpful staff."


Verified
3/5

2018-01-29

Local purchases

"I went to your location last week. I was somewhat disappointed in your price match policies. I try to spend my money locally, however it is very difficult to spend way more just to support my local store. I receive 30% off of the margin at other local stores, which is competitive with online retailers. What’s the remedy to keep me shopping locally?"

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Verified
5/5

2018-01-28

Leather jacket

"The sales associate was very helpful! She had expertise and helped me find what I was looking for. I’ll come back forsure "