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Verified
5/5

2017-10-27

Helmet - customer service

"I was sizing my daughters for helmets. We needed sizes for a particular brand transferred from another store. The associate was working half day at the store the next day. Brought them himself and found the right fit. Great customer service and knowledge. "

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Product selection rating.

Verified
5/5

2017-09-07

RD 250

"Josh was very helpful and cool in Pleasanton ca store "

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Verified
5/5

2017-08-17

Excellent

"Helped me find my first motorcycle helmet"


Verified
5/5

2017-07-10

Outstanding

"Excellent service
Helpful
"


Verified
5/5

2017-06-21

Helpful employees

"I stopped by for bike nite and picked up a Ram mount. The employee was very helpful with getting me the right size and mount type. Plus a slice of pizza. Thanks!"

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Verified
5/5

2017-06-21

Great

"Joshua Was Excellent With His Customer Service Skills What A Guy Thanks Man."


Verified
5/5

2017-06-03

Very attentive to customers

"I have been to this Cycle gear numerous times. They have better in stock items than the Hayward store, especially in Helmets. Went there for a HJC helmet on sale and after trying on some in my size, ended up getting a Shoei. A few hundred dollars more but fitment and comfort is important."

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Return service rating.
Product selection rating.

Verified
5/5

2017-03-13

Just what I was looking for.....

"Was looking for gifts, and easily found great selection and sizes. Thanks for being there.
E.M
"


Verified
5/5

2017-02-20

Classy Staff and Great Service !!!

"Got easy returns from purchases i made online
gave money savings suggestions for jackets and pants for my wife
the staff here is extremely friendly patient and take their time with every customer
Please come visit for great shopping experience
Ride Safe!!!
"


Verified
1/5

2017-02-19

Lame and no longer relevant for experienced riders

"Cycle Gear has become the Costco of motorcycle riding offering a majority of items from their own LAME brands such as BILT and SEDICI. Like KIRKLAND, these brands are manufactured inexpensively. Garbage. Once your store discontinued the stocking of popular brands in bulk and replaced them with the substandard BEGINNER BS you carry now, I stopped using Cycle gear as my main outlet. The Cycle Gear that was located on Monument Blvd in Concord originally was the best. Once Dave or whoever made the decision to be less about riding and riders and more about bulk and profits the stores popularity declined rapidly with real riders and turned its focus to novice riders who don't know products and have no experience in the sport."


Verified
5/5

2017-02-05

Always geared up

"I have been shopping there for 8 years and they always have what I need and when they don't carry an item they order it for me. "


Verified
5/5

2017-01-30

Spike

"This is a great place to shop for any type of cycle gear they have just about everything you will need to ride."


Verified
5/5

2017-01-20

Excellent customer service

"Everybody in the store pitched in to help and make sure the bulb I needed was going to be right! Thanks!"


Verified
5/5

2017-01-14

Great cycle gear

"I've been to a few Cycle Gear locations and I really enjoyed the service at this location. I'll visit this one next time I ride to the bay."


Verified
5/5

2017-01-08

Great service

"Pleasanton cycle gear has the best service and the employees are willing to go the extra mile to help."