"They never seem to have the parts (ie light bulbs, pins, back protectors etc.) in stock. Just a bunch of their low quality Built stuff that is from Pakistan. The place is just ok. I try to spend money at local shops instead of always ordering on the internet, but it gets real hard not to because every time I go in for something other than oil, they never seem to have it, like the proper size brake pads or a descent quality back protector. And the response that they can order it, after they struggle to find it on the internet, I would just rather stay at home and order item right to my front door. They need more quality item in stock. "
" My Son Branden Weller ( # 959 , 95 and now 15y on 250cc Class ) has been Racing Flat Track Motorcycles All over California for 4-years . Cycle Gear Racing has been Sponsoring him for 3- Years , Chris and ALL the Staff in the Santa Rosa Store are ALWAYS AWESOME AWESOME , They are always kind , great people , always very helpful , always happy to see us . If they don't have it they go right at it looking for it , Staff has personally transferred racing gear from other stores for us Fast when we needed it . They are a Very important part of his Racing program and we are Proud to Sport the Cycle Gear Racing Logs on Every Vehicle and Trailer we own . It Would be Great to Have a Cycle Gear Racing Shade Cover for at the Races to Show our support even Better . Rich Owens Behind the lines has always helped me on the Win claims side . Thanks Cycle Gear and Cycle Gear Racing From The Weller Family"
"Excellent customer service "
"Bought a battery from a tall dude. Answer d my questions and new whatbto recommend! "
"I forget his name, but a very tall fella was very helpful in directing us to products we were looking for! Great prices too! "
"I am very new to the world of motorcycles! I;ve had little to no experience with them. they helped me find correct fitting gear and honestly little side convos were just awesome because they were really about that moto life! I will return when its time for more gear!"
"They took good care of me. Always . I spend a lot of money there and when something breaks or is destroyed they make it seem seamless"
"Quick to help know what there doing honest people"
"The local store manager was fantastic and quite helpful when deciding which helmet to buy. The prices are outstanding too!"
"I came to try on several jackets that I had pre-selected. The selection of styles and sizes was excellent. The staff was very helpful and patient with me. I decided on a jacket and ended up buying a new helmet as well based on staff recommendations."
"Very helpfull staff ,I bought a helmet, jacket and pants, the cycle gear staff answered all my questions on my purchase Great service!"
"Our salesman was very good, very informative"
"Being new to the cycling world, All of this new stuff is overwhelming. The staff at the store was very helpful, but not pushy. They let us explore and were there when we had questions. They took the time to explain things to us such as the proper fit. Very helpful and a great experience. We will be back as we expand with our cycling experiences. "
"Very helpful and kind staff. Was able to point me to exactly what I was looking for and talked me through all of my options. Left with riding pants that I am very happy with. Will return for future needs."
"Like always a very good experience. Top notch service friendly knowledgeable and always helpful."