"Overall experience is great. Staff is kind and helpull. The only thing I noticed is that the store could be more organized!!! Every thing is mixed up and they never have any sizes larger than 34!!! For someone larger than normal it's hard to find anything In the store especially when u want to go out that weekend. Then you have to wait till you order it. Store could be a lot more organized for sure. That way we can find things easier. It almost makes you not even want to look for what you need since it would take more than 20 min to find something. "
"Came across an ad in the mail, went to the nearest location (Santa Rosa) saw a deal on the 3season jacket. As i was checking out i noticed the price was more, the ad placard displayed the expired sale date but the salesperson honored it because it was posted. That was years ago, been getting my gear there and online ever since."
"Bought a new helmet for the grand daughter. It was fast and easy and did not break the bank. "
"I returned a helmet that I felt was performing in a substandard way. The staff was helpful and made the situation right. I have always found the help in the Santa Rosa store attentive and knowledgeable and have been satisfied with my purchases overall."
"Very helpfull very honest. Not pushy on trying to sell you something "
"Thanks for helping me select the correct fit helmet! "
"Chris and the Staff in Santa Rosa store are very courteous and helpful . I have been going to this store for over ten years and always highly satisfied the overall outcome!
Thank you Chris.
"
"i have never shop at your hayward,ca store i shop at the santa rosa and reding,ca store and are very satisfi"
"Since the moment I walked into the store, staff was more than knowledgeable and helpful. They helped me find some great deals on motorcycle gear I needed. 10+ Rating for the Santa Rosa store "
"Always helpful when I need something."
"Open on weekends good prices nice gear"
"I traveled from the central valley to Santa Rosa and found out I had a slow leak on the road. There weren't any motorcycle mechanics open, so I went to Cycle Gear to get a new rear tire. They were understaffed and busy, but they were able to mount my new tire on in a few hours despite the many people people who had requests for tire mounts."
"When I called in to ask if they had a specific tire for my dirt bike the guy I talked to said they didn't and they couldn't help me and he sent me to someone else. When I called again (talked to someone else) and asked specifically about ordering it turned out they could order it on 'special order' and the tire would be there the next day, faster than the other shop that the first person had sent me to would be open (as they were closed until Tuesday).
This turned out not to be a "happened one time" case, this actually happened to my friend, exactly the same way the next day (after I had already special ordered my tire). I told my friend to ask specifically to ask about 'special order'.
A bit weird... other than that I was satisfied with their service and their product (the tire and the tire mount)"
"Most consistent provider and best hours"
"My 11 year old Son races( Flat Track ) Expert Class 85cc KTMs and now on a CRF 250r Honda And Cycle Gear Racing Support for riders is AWESOME . It really helps us out a lot ! Chris and his crew in the Santa Rosa Store are great ! Very helpful and always encouraging Branden Weller # 95 in his 4th year of Flat Track Racing in Northern Ca. to Daytona Bike Week Thank You Cycle Gear Racing for your continued Support from the Wellers"