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Verified
5/5

2005-03-28

"I bought a Minolta Dimage Z3 at a price with only a few dollars bigger then the minimul on internet. I preffered this site because it had good reviews and also good price. I am very satisfied. Prompt Customer Support, (no "Do you want also this..."), prompt shipping and delivery, intact package. The product was delivered as expected. I would buy from them again, if the price will be convenient."

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Overall quality of the company
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Value the company offers
Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-28

"Dbuys provided the a great price, fast delivery and the product that I expected."

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Verified
5/5

2005-03-24

"Everything worked smooth. The shipping came pretty much on time and the product seemed to be what I was looking for and the price seemed to be fair and I would certainly consider buying from DBUYS again."

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Verified
5/5

2005-03-23

"I picked them because they had the camera I wanted at the best price. The ordering and customer service personnel were very helpful and courteous. They even sent me email confirmation of the shipment."

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Verified
5/5

2005-03-22

"I was very Happy and I would definitely use this company again and make them my first choice for future orders Thank you dbuys!"

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-03-21

"My overall experience dealing with this company was outstanding. The order process was a breeze with none of those (phone back to confirm your order SCAMS). I received my product sooner than expected without any problems. The product was more than I expected. I had an overall pleasant experience."

Detailed Review Benchmark + -
Overall quality of the company
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Value the company offers
Is easy to do business with
Is consumer focused
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Is committed to quality products and services

Verified
5/5

2005-03-17

"My experience was fast friendly and easy. I placed my order and I received it on time. I will definitely buy again."

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Verified
5/5

2005-03-16

"My experience with DBuys.com exceeded my normal expectations. Your prices and selection was great and your site is so easy to use. Thanks for your wonderful customer support."

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Value the company offers
Is trustworthy
Is consumer focused
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Is committed to quality products and services

Verified
5/5

2005-03-15

"Ordering online was easy as pie! Our lcd television was actually shipped sooner then I could have had it delivered from a local store! Would I do business with Dbuys.com again? Absolutely!"

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Verified
5/5

2005-03-14

"My experience was flawless. After many less than acceptable experiences with other internet retailers, it is refreshing to deal with a company who provides what they promise."

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Is committed to quality products and services
Is consumer focused
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Verified
3/5

2005-03-13

"These folks are OK. My only real complaint is that they consider delivery five days after an order is placed to be within the realm of "overnight" shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-03-13

"The service was excellent. I was kept informed of the entire order process - from placing the order to the time the shipment arrived. I was even offered free shipping on any accessories I wanted to purchase."

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Overall quality of the company
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Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
5/5

2005-03-11

"The service was excellent. It's the first time I've used DBUys and I would do it again and I was really pleased with them."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy

Verified
5/5

2005-03-10

"The promised delivery of the camera met my expectations. The personnel were helpful and professional. I will buy electronics from this store again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused

Verified
5/5

2005-03-09

"Ordered a Sony flatscreen (KLV23-M1) on Sunday after I found DBuys had the best price and best reputation. Received confirmation on Monday and the TV showed up today (Wednesday) right on schedule. All I could ask for! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy