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Verified
5/5

2004-12-17

"Purchased a Canon 100-400L IS and a DRebel. Delivered sooner than expected with excellent tracking info and packaging. I have also bought digicams from them in the past with similar experiences. The thing I like about them is unlike other low price operations, you DON"T get a call from them to sell you more items. "

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Ease of ordering online
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Delivering products damage free
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Verified
5/5

2004-12-11

"Excellent transaction- shipped on time and no call back for high priced upgrade. Price was excellent for my Panasonic camcorder. I have had the unfortunate experience of dealing with companies who don't live up to their advertised price and end of cancelling your order if you stay with the camera only. Not Dbuys. This is the real deal."

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Overall quality of the company
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Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Overall web site
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Verified
5/5

2004-12-10

"Quick delivery and the product was exactly as described. Very satified."

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Verified
5/5

2004-12-07

"I did a bunch of research on vendors that carried a Yamaha RX-V1500 receiver. I went with Dbuys because of the rating and price. I considered other sites too. Had some hesitation because of the bad reviews at dbuys, but there were also a number of stellar reviews. I decided to go for it. Dbuys had an overall 8.88 lifetime but a 5.45 6-month. What the heck, they all can’t be newegg.

Though there was a error on the e-mail entry that probably caused 95% of the apprehension (didn’t get notification of ship, fed-ex tracking, etc.), this order went extremely well. I would definitely buy here again, though I would verify that the information I provide is correct so there is no confusion (if I ordered through the website or talked with a rep).

The price was excellent, my rep was great, and dbuys is going on my “keep” list.
"

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Verified
5/5

2004-12-07

"Satisfied!I placed an order using an european emitted AMEX card to pay a Camcorder. Just followed their instructions. Always polite and never tried to sell anything more than the camcorder.I received the good one day in advance.Few problems to contact them from abroad and not clear phone/fax numbers to use."

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Is consumer focused
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Web site being easy to use
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Verified
5/5

2004-12-02

"This is the real deal!! I purchased a digital camcorder PVGS200 for a great price and a 4 year extended warranty. I did a ton of research and found dbuys to have a good reputation but still there were enough poor reviews to keep me skeptical. I purchased the camcorder on line and just as expected was contacted the next day by a salesman. He was not overly friendly but courteous, (probably gushy for A New Yorker). As expected he attempted to sell me a battery and told me I would get a free case. I refused his offer and that was that. No pushiness. I received my camcorder 3 days later all in good order."

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Verified
5/5

2004-11-30

"First experience with Dbuys was great. The service was prompt and friendly. Even upgrade ground shipping to two day express free. Two thumbs up. "

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Pricing of products and services
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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Verified
1/5

2004-11-29

"I don't know what Danny Mizahi of DBuys .com is trying to pull but I just recieved a shipment confermation from them dated August 7, 2000 and here it is November 29, 2004. I may have talked to them about buying a camera back then, but surely did not order one. this is a warning to them and any one else that might read this.
****@****
"

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support

Verified
5/5

2004-11-24

"My on-line shopping experience with Dbuys was exactly what I expected. The web site was very easy to navigate with all the information I needed on each product. The prices are one of the best on the web. After I placed my order on-line, I received a phone call to verify my order. I was very happy with the way my order was being processed. After being told of the approximate delivery date, it actually arrived one day early! And shortly after I received my order, I got a phone call from you to see if everything was O.K. with it. Dbuys made on-line shopping fun and easy. (Especially speaking with you!). I would highly recommend Dbuys to all."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
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Making decisions on their own
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Speed of web site
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Web site being easy to use

Verified
5/5

2004-11-23

"I have had a good experience with DBuys. I ordered a Nikon Coolpix 5700 from them after seeing the low price advertised on dpreview. Everything arrived today as expected and ordered.

I placed the order over the telephone. The sales agent confirmed the price, the camera was in stock, and then obtained my credit information. After taking this information, he referred me to the accessory packages and asked if I were interested, to which I told him, no. He then told me about extended warranties, which I also declined. He was never pushy. After supplying my e-mail address in order to get confirmation of shipment, the conversation ended.

The next day, I received confirmation from Fedex that the item had shipped. Today, it was delivered, less than a week after the order. I am very pleased.

The only glitch I have seen is that the order tracking on the web site has not had my tracking information, must be only for orders placed online. Just a minor detail and if I had any questions, I would have called.

I have been skeptical of low price online sellers. I have played the bait and switch game before when I refused the accessories and warranties. Suddenly the item that had been in stock was no longer in stock and had to be ordered from overseas, unless I wanted to purchase the more expensive US version!!!

Not so with DBuys. I will definitely consider future purchases from them.
"

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Overall quality of the company
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Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-11-01

"I founed dbuys website to be very easy and convenient. their service is exellent and quick. I am very happy with my camera and will tell all my friends about your website."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-07-30

"I ordered a Minolta Z2 digital Camera on Monday July 26th, paid for 3 day shipping $24.90 only to find that it didn't leave Dbuys Brooklyn shop until Thursday the 29. Don't get me wrong I still consider it a great price for the camera BUT if I'm going to pay extra for faster shipping I expect you to get off your duffs and send me the merchandise. I just got sgipping confirmation on Thursday evening that says to expect the package on Tuesday. Hmmmm lets see, Monday the 26 to Tuesday Aug 3rd = 8 days in my book. Bottom line - don't pay for faster shipping from Dbuys, you WILL NOT get your $'s worth."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
N/A
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
1/5

2004-05-28

"This is from a totally unhappy customer.

I had ordered a Nikon 3700 from DBuys on May 11 and was told the camera was in stock and I even paid for 2 days deliver so it will arrive on Friday May 14 in time for a present for my daughter's graduation. I also explicitly told the sales person I *WILL* cancell the order if delivery did not happen by Friday evening.

Friday evening came and went by and no delivery, no email apology, no sales person called. Zip.

I called back on the following Monday to explicitly cancel and even spoke my displeasure with a female customer support supervisor and even followed up with a email to cancel.

3 weeks later I received a email from Fed. X advising me of a camera shipment from DBuys!

This is the LAST time I will ever deal with such dishonest companies.

Sincerely

Chris
"

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Verified
5/5

2004-05-13

"Fast and Easy.... while all other resellers claimed "out of stock" if I dident buy accessories, Dbuys got me my new Sony HC40 before promised and at great price with no "special of the day" attached.

THANKS!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A

Verified
1/5

2004-05-08

"Order a Sony camcorder on May 4, 04. dbuys customer service called May 5. Stated shipping would take 3 weeks. BUT if I took their survey they would ship ASAP. I don't participate in online or phone surveys. I consider this a THREAT and unethical business practices. Told dbuys representative to cancel order. He said that would not be necessary as he would ship this week. Their web site states all orders shipped in 48-72 hours. I waited over 72 hours with no tracking number. I emailed and faxed order CANCELATION. I WILL NOT ORDER FROM dbuys.com again."

Detailed Review Benchmark + -
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