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5/5

2018-10-30

Easy Breezy

"Such an easy process. Trying to downsize and cleared out some old dvds and turned it into quick "

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5/5

2018-10-30

Fantastic experience

"I had a great experience with Decluttr. I didn’t even know the site existed when I was looking around to trade in my iPhone 7. When Decluttr made me an offer, I was initially skeptical. However the process was seamless! I accepted the offer, sent in the phone according to the instructions in the welcome package, and a few weeks later, Decluttr paid me the exact amount, no questions asked. I would definitely recommend it to anyone wanting to get rid of old electronics and other items. "


1/5

2018-10-25

Fraud!

"They quoted over $17 for 10 items, I got $2! They claimed a brand new book & game were damaged upon arrival. When I told them I had pictures of everything before I packed the box, they wouldn't reply anymore. Absolute fraud! Sell elsewhere.
"

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1/5

2018-10-22

falsely claimed item was defective

"i was offered $137 for my pixel. they claimed the battery wouldnt hold its charge and offered me $13

i asked for it back and tested thw battery and theres absolutely nothing wrong with it

is this a con???
"


5/5

2018-10-02

Love this site!!!!

"Love this site, I was able to sell movies that have just been sitting on our shelves forever!!"


5/5

2018-10-01

Best value and quick turn around

"These guys were great! Have me more money that the bigger companies and with a quick turnaround! "


5/5

2018-10-01

Sold an old phone

"Decluttr was easy to use and had no problem getting direct deposit into my bank account for the whole price they offered."

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5/5

2018-10-01

Top dollar for what I sold, and fast payment!

"I did a bit of research into selling used items online, and Decluttr.com gave me the best price out of all the other reputable options, free shipping, and quick payment. Good email communication with frequent updates."


5/5

2018-10-01

Couldn't have been easier!

"I sold a bunch of old things to them a few weeks ago. Didn't have any issue with pricing being different from what was published on the website. Easy to deal with and very quick on communication and payment."

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5/5

2018-10-01

Excellent Service

"The entire experience, from beginning to the money hitting my account, was seamless. I would sell again to Decluttr!"


2/5

2018-09-20

Canned Responses Don't Address Shipping Shortages

"I bought several DVDs from decluttr and received a confirmation email for the number purchased showing the price paid. Next day, I received a message that my order had been dispatched - showing one (1) DVD at the price paid for one (1) DVD. The UPS/USPS Tracking Number never did show that the package had actually been dispatched. Then, a few days later, a bubble bag shows up at my delivery address with one (1) DVD in it - but not the one that the prior message had listed - and not with the Tracking Number displayed in the earlier message. I contacted decluttr Customer Service, and the reply was that I should wait another 10 days because sometimes the post office is slow and takes longer than expected. After 2 weeks, and another inquiry, I received a reply message claiming that my order had been shipped in multiple packages - again, with NO Tracking Numbers, and NO Delivery. The earlier UPS/USPS Tracking Number still shows "label printed / shipper awaits package". Then, I get a $3 refund, but I paid over $20 for 6 DVDs. I can't determine whether decluttr is incompetent or just doesn't care about its business or its customers. "

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1/5

2018-09-19

scammers. Sell ph and a bunch of items

"Had some cell phones laying around galaxy s 2 i1900 galaxy 3 16GB. I sent my phones in a box taken pictures of both ph. I Got confirmation that they received it, A couple days later I received an email saying that the S3 was unlocked my bad. Couple of days later sent me this

We've received your stuff, but we've found an item in order 579647 that we don't accept during Quality Assessment.

It could be a CD Walkman, a Calculator, Hair Straightener or anything else you can't sell with Decluttr.

Unfortunately, we're unable to return your item or pay you for it. Please refer to our Terms and Conditions for more details.

Your item will be recycled responsibly.

Not sure how all those items fit in that small box lol. What they don't know I took a picture of the items in the Box plus I weigh at the Post Office. The Better Business Bureau filing a claim and calling me call 8 on your side in my area consumer protection agency whi h is the news. It's about principle now and they dont know me I wont stop.

"

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5/5

2018-09-13

Great experience!

"I was so happy to come across this company. Trying to get rid of all my dvd's, game consoles, and phones was turning into a nightmare. Decluttr made it so simple. Scan, pack, ship, get paid! Thank you so much!"

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5/5

2018-09-12

Great Experience

"I obtained an offer from Decluttr for my iPhone 6s, sent the phone in, and received payment as promised promptly after they received the phone. I highly recommend working with them - they are prompt and professional."


5/5

2018-09-11

Quick & Easy

"Process was as site stated. Entered info - mailed devices - then received our check within 2 weeks. Very satisfied & will use site again and again."

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