"I am a local customer (i.e. I can walk up to the store and pick up my items without paying shipping). I read their directions for payment and follow them mostly (i.e. don't expect to pickup an item quickly if you paid it online only 5 mins ago). I must say that my average wait time is about 10 to 15 mins. Their have been a few ocations now that I order online, go to the store, pick up my computer components, go out and eat all within an hour lunch break. They even excepted a paypal payment within a day of payment and pickup! I must say I'm satisfied with the way I have been treated."
"I've returned my order to directron close to 6 weeks ago and I still haven't received any money back from them. I've also emailed them 2 weeks ago with no luck. The manager said that he would refund my money within a short period of time but he obviously hasn't. I think this company is a scam and I am gonna make sure that everybody knows about it too."
"Second time ordering. Prompt delivery on both occasions and some of the best prices around. Will definetly order from them again."
"Excellant price and product was delivered on time. Just as promised. Recommend future sales"
"Great prices! Quick shipping! AWESOME customer service!"
"They refused to allow me to purchase from them because I would not pay for a wire transfer. They denied me all other forms of payment. I have bought a great deal online and have a very high credit score and am a reputable customer, yet they refused to pay for their demands on my purchase. DO NOT BUY FROM THESE PEOPLE!"
"Good price... ok website, performed as expected... easy check-out... i expect my order to arrive in one piece soon ;-)"
"Great store!! I've shopped here for years, and *never* had a problem. It's the best e-tailer for all those small parts and cables you forgot to order (or that didn't arrive as you expected!). They have great sales and have all the gamer hardware and mods that you could want. You get what you ordered, shipping is fast (It shipped the same day the order was placed.) at reasonable costs (better than the Egg these days), and they have great prices. All items arrived quickly, and there were no problems with anything!! What else could you want? Shop there...QUICK! You won't be disappointed. The get 5 stars from me."
"I have never waited this long to recieve an item, they do this thing called drop shipping where is must go all the way to Texas just to come back to me. I ordered on the ninth, and THEY will be recieving the order tomorrow, not me. The item should be shipped directly to my home. I will not order from them again because of this. I have ordered from various places before and the most I've ever waited was 6 days to receive an item. There aren't even any holidays and my order still has about another week or two until it gets here. Who knows?"
"Great experience. Over the phone they let me cancel part of my order mere hours before shipping, though it had been processed. They even e-mailed a new invoice in PDF format within one hour. Fast shipping. Good support. I'll be back."
"no problems in the past with delivery or shipment but did have issues with rebates, but might not be sites fault"
"Order a $2,000.00 custom computer and they shipped in a very timely fashion. Work great for 4 months and it died.I sent it back and they fixed it and was sent back and it was damaged in shipment.Sent it back and it was destoryed in shipment. They replace it and it's up and running and kicking some. Though I lost a months time with the PC., They made things right and that's all you can ask. Now only if we can get Billy Gates to fix Vista 64. Also I recomend that you buy from Directron.Com because sometimes bad things happen but you can trust a company if they make it right and they did....Bob Cervantes "
"I ordered a processor a day before I ordered the rest of my computer parts from the egg. I got everything but the processor on Friday, and Directron took until Monday to get it to me. I was disappointed that I could not start building over the weekend, but that's a minor complaint.
Aside from the slower ground delivery, their packaging department is top notch.
I probably would buy from them again, assuming they still have competetive prices."
"Got a WinTV-PVR-150MCE in TWO days.. thats the fastest shipment I've ever seen! Got it installed and works great. Directron had the lowest price."
"I've dealt with Directron several times over the past (10?) years. I've never had a terrible experience, although a few orders haven't gone as smoothly as others. Overall, I'd -trust- these folks for good intentions and fair prices/handling: I certainly did with my just-placed order.
Since I haven't -received- that order, I'm posting now in response to the wild-assed, 2:30am rant that a customer recently posted. Making insulting comments suggesting fraud and multiple misrepresentations should put that poster on their mother's lap for a good lecture about self-insight, honesty and responsibility.
-I-, for one, am not (nor ever have been) in the employ of Directron and my positive feelings/experiences are every bit as honest and less distorted than that poster's. I've placed enough orders with Directron over the years to know their general level of service and honesty, and it is not suspect.
The silliness of the wild post is probably apparent w/o my comment, so apologize for wasting folks' time. And... should Directron care to pay me enormous $um$ for making a positive post... I'll think about it. :)"